Quality and Informatics Coordinator

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Brief

Description:

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our four-star rated skilled nursing and rehabilitation facility is located on a 20+ acre campus just north of mid-town Miami. We serve approximately 1200 patients and residents each year, providing a full range of long-term care, treatment, support, and post-hospitalization services.

Join us now to do purposeful work with our diverse and respectful team.

Job Summary

The scope of this role includes planning, organizing, and coordinating data collection and clinical quality improvement plans. Responsibilities encompass a broad range of quality assurance activities including organizing, coordinating, analyzing, and monitoring data for quality improvement. The Quality and Informatics Coordinator will participate in the implementation of performance/process improvement and quality assurance projects and will serve as the primary clinical information resource in the documentation, implementation, design, build, and maintenance of clinical applications.

• Reports to the Executive Director of QAPI and Clinical Services to assist in the coordination of the organization’s designated key quality indicators and additional areas of performance improvement.
• Participates in weekly, monthly, and quarterly audits, enters data, and runs audit reports.
• Participates on assigned committees to proactively identify and implement quality indicators and process improvement to drive performance improvement.
• Collaborates with Administration, Medical Staff and Nurse Management to proactively support “constant survey readiness.”
• Becomes an Electronic Health Record (EHR) super-user and uses EHR search techniques for data analysis. Analyzes databases and other information for analysis.
• Collects and compiles data from various sources, such as interviews, surveys, and patient medical records/Electronic Health Records, chart and record reviews/audits, satisfaction surveys, among others.
• Collects and monitors key clinical indicators for staff included in quality programs.
• Researches and utilizes adapted national quality metrics and best practices to benchmark and evaluate data results.
• Evaluates, analyzes, prepares, and presents accurate statistical reports using appropriate computer software.
• Implements data quality assurance measures, including producing routine statistical summary reports and special reports as needed.
• Disseminates results of special audits, routine surveillance, and analysis of health outcome data for use by staff and Leadership team for program planning and evaluation.
• Assists in the supervision of project data collection by other staff; trains or retrains staff on data collection as needed; monitors data collection to ensure forms are completed accurately and consistently.
• Maintains collaborative relationships with team members, project staff, technical assistance expert consultants, and community partners to foster successful project development and implementation.
• Encourages interdisciplinary staff involvement in QAPI.
• Demonstrates guest relations skills to residents/patients, physicians, visitors, employees, and others.
• Assists customers to identify and resolve problems with the Electronic Health Record.
• Trains end-user staff members on Electronic Health Record as needed.
• Acts as a resource to clinical staff regarding clinical software concerns.
• Works with the Executive Director of QAPI and Clinical Services to implement changes to the Electronic Health Record.
• Monitors the Electronic Health Records to identify gaps and propose solutions.

• Bachelor’s degree in health care or related field.

• 1-3 years of experience or combination of education and training in Quality Improvement and/or Risk in the long-term care setting, preferred.
• Prior experience with computer software programs and data analytics required, such as:
  Microsoft Word, Microsoft Excel, Visio, and other database programs.
• Demonstrated knowledge, skills, and experience with data collection, data…