Senior Patient Services Lead - Medicare​/Medicaid

A healthcare services provider in Miami is seeking a Lead Patient Services Representative to ensure high levels of patient satisfaction for Medicare and Medicaid members. This role involves answering calls, assisting with appointments, providing daily reports, and addressing patient inquiries. The ideal candidate has a high school diploma and prior customer service experience, alongside strong communication skills. Bilingual abilities and knowledge of medical terminology are preferred.

This position offers a rewarding opportunity to help improve patient experiences.
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