Lead, Accounts Receivable

Join to apply for the Lead, Accounts Receivable role at Cardinal Health
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Location: Onsite in Doral, Florida Office

Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices, and developing and negotiating customer and group purchasing contracts.

• Demonstrates knowledge of financial processes, systems, controls, and work streams.
• Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
• Possesses understanding of service level goals and objectives when providing customer support.
• Demonstrates ability to respond to non-standard requests from vendors and customers.
• Possesses strong organizational skills and prioritizes getting the right things done.
• Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met.
• Assists management in monitoring associates’ goals and objectives daily; motivates and encourages associates to maximize performance.
• Provides ongoing feedback, recommendations, and training as appropriate.
• Assists supervisors in ensuring staff adherence to company policy and procedures.
• Assists supervisors in related personnel documentation as required, necessary, or appropriate.
• Acts as a subject matter expert in claims processing.
• Processes claims: investigates insurance claims; properly resolves by follow‑up & disposition.
• Leads and manages escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction.
• Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement.
• Verifies patient eligibility with secondary insurance company when necessary.
• Bills supplemental insurances including all Medicaid states on paper and online.
• Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner.
• Manages billing queue as assigned in the appropriate system.
• Investigates and updates the system with all information received from secondary insurance companies.
• Ensures that all information given by representatives is accurate by cross‑referencing with the patient’s account, followed by using honest judgement in any changes that may need to be made.
• Processes denials & rejections for re‑submission (billing) in accordance with company policy, regulations, or third‑party policy.
• Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary.

• 6+ years of experience, preferred.
• High School Diploma, GED or technical certification in related field or equivalent experience, preferred.
• Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred.

• Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments.
• Comprehensive knowledge in technical or specialty area.
• Ability to apply knowledge beyond own areas of expertise.
• Performs the most complex and technically challenging work within area of specialization.
• Preempts potential problems and provides effective solutions for team.
• Works independently to interpret and apply company procedures to complete work.
• Provides guidance to less experienced team members.
• May have team leader responsibilities but does not formally supervise.

Anticipated hourly range: $22.30 - $32.00/hour

Bonus eligible: No

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before payday with myFlex Pay
• Flexible spending accounts (FSAs)
• Short‑ and long‑term disability coverage
• Work‑Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 12/31/2025 if interested in…