Epic Director, Ambulatory​/MyChart

** ON SITE
** The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Director Ambulatory/MyChart to work in Miami.

The Epic Director Ambulatory/MyChart manages projects with support staff by giving them a clear understanding of the departmental mission and supervises and participates in work efforts in the design, development, testing, implementation, and ongoing support of the application.

Core Responsibilities:

The Epic Director utilizes solid knowledge of hospital quality measures and clinical experience to build, develop, and test clinical applications in alignment with clinical practice and provide analysis on upcoming regulatory requirements. The incumbent works closely with various leaders to ensure technology is driven by clinical and operational needs and aligns with compliant and safe clinical practices and quality requirements.
* Providing strategic and operational leadership for Epic Ambulatory applications, including but not limited to Epic Care Ambulatory, Kaleidoscope, Bones, MyChart, Care Everywhere, and Epic Care Link
* Overseeing a team consisting of managers and analysts with Epic Ambulatory and MyChart specialty application experience
* Leading a multi-disciplinary team in the design, implementation, workflow optimization, change management, support, and issue resolution related to the Epic Ambulatory and MyChart Specialty applications
* Provide leadership and direction on the design, implementation, build, testing, modification, and analysis of the Epic research application
* Collaborate with senior leadership on strategic initiatives, growth and expansion opportunities, and improving patient experiences and outcomes related to satisfaction and quality
* Provide organizational knowledge and guidance for Epic Care Ambulatory/Kaleidoscope/Bones and MyChart/Care Everywhere/Epic Care Link teams to facilitate decision‐making
* Inform staff members of barriers, advancements, opportunities, and resource requirements to execute projects successfully
* Manage staff and allocate resources as necessary
* Manage scope, budget, schedule, and quality of projects
* Establish a clear line of communication with clinical and business leaders
* Maintain regular communication with team members and lead weekly project team meetings
* Review the status of projects and issues on an ongoing basis with the team
* Become knowledgeable about UHealth’s policies, procedures, and business operations
*** This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
***** CORE

QUALIFICATIONS:

*
* * Bachelor’s degree in relevant field, Master's preferred
* Epic Ambulatory/ MyChart Certifications
* Minimum 7 years of experience preferably in healthcare or healthcare-related organization
* Familiarity with physician practices' workflows, hospital outpatient departments and patient experience preferred
* Familiarity with ophthalmology and/or orthopedic physician practices' workflows preferred
* Understanding of a wide array of integration points, including scheduling, lab, radiology, billing, imaging, and inpatient clinical preferred
* Familiarity with legal requirements and operational policies related to patient and family privacy practices preferred
* Familiarity with current outside organization connection strategy preferred
* Familiarity with community clinic relationships and how those groups interact (referrals, discharge to SNF, lab ordering, surgery scheduling, etc.) preferred
* Familiarity with the non-clinical external groups that need to access information about certain patients and why they need the information preferred
* Experience leading large teams of individuals and the ability to manage staff effectively
* Strong communication and organizational skills
* Past success with large-scale projects such as other software implementations, building projects, or other key initiatives
* Able to logically examine, and interpret information from different sources to determine a problem's cause and develop a course of action to resolve the problem and to prevent its recurrence
*…