Bilingual Public Benefit Specialist

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology‑enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. We offer end‑to‑end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are – by empowering them to challenge the status quo, we know they will be the difference!

• Customer Obsession:
  Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas:
  Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Striving for Excellence:
  Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position pays between $18.65 - $20.50/hr. based on experience.
• This position is located On‑Site at Nicklaus - Broward Health Medical Center in Miami, FL.

• Review all referred uninsured/under‑insured patients for program eligibility opportunities, initiating and coordinating the application process to facilitate accurate and appropriate submissions.
• Effectively communicate with the patient to obtain documents that must accompany the application.
• Follow submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting.
• Document all relevant actions and communication steps in assigned patient accounting systems.
• Maintain working knowledge of all state and federal program requirements; share information with colleagues and supervisors.
• Develop and maintain a proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.
• Other job duties as assigned.

Minimum Years and Type of Experience:

• 1-2 years of experience in the healthcare industry, interacting with patients regarding hospital financial issues.
• Bilingual proficiency in Spanish and English.

Other Knowledge, Skills, and Abilities Preferred:

• Understanding of Revenue Cycle including admission, billing, payments and denials.
• Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
• Knowledge of Health Insurance requirements and medical terminology or CPT/procedure codes.
• Patient Access experience with managed care/insurance and Call Center experience highly preferred.

Minimum Education:

• High School Diploma or GED. Combination of post‑secondary education and experience will be considered in lieu of a degree.

Certifications:

• CRCR within 9 months of hire.

• Associate Benefits – Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family.
• Culture – Ensemble is a place where associates can do their best work and be their best selves.
• Growth – We invest in your professional development. Each associate earns a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – Quarterly and annual incentive programs for employees who go beyond and keep raising the bar.

Ensemble Health Partners is an equal employment opportunity employer. We are committed to not discriminating against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. We also prohibit harassment of applicants or employees based on these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact

Because this posting addresses state specific requirements to provide pay transparency, compensation decisions consider many job‑related factors, including but not limited to geographic location, knowledge, skills, relevant experience, education, licensure, internal equity, and time in position.

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