Receptionist, Physician Group, Part-Time

Receptionist, Physician Group, Part-Time with Benefits, Days

Position at Jackson Health System
, in Jackson North Medical Center (160 NW 170th Street, North Miami Beach, FL 33169).

Shift: Part‑time, Days.

Summary
:
The PG Receptionist is the primary access point for patients and is responsible for ensuring that the patient receives timely, efficient, and compassionate customer service.

• Greets and checks in patients to EHR, collecting identification and insurance card.
• Collects copays, coinsurance, deductible, and past due balances.
• Schedules new and follow‑up appointments for all patients.
• Contacts patients who no‑show or cancel appointments to reschedule.
• Manages incoming faxes and messages, attaching to patients’ EHR or processing requests.
• Confirms appointments and verifies patients’ insurance eligibility daily.
• Processes medical records requests by scanning or faxing requested information.
• Assists Therapist with scheduling tests and ancillary services.
• Ensures all requested authorizations have been approved.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect, and Expertise).
• Performs all other related job duties as assigned.

Generally requires 0 to 3 years of related experience.

High School diploma is strongly preferred.

Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines; effective oral and written communication; handle difficult and stressful situations; understand and follow instructions; exercise sound and independent judgment; knowledge and skill in use of job‑appropriate technology and software applications.

Valid license or certification is required as needed, based on the job or specialty.

Physical Requirements:

Sedentary job, requires sitting for extended periods; may require frequent standing or walking; must be able to lift up to 20 pounds; visual acuity for computer use; reasonable accommodations available.

Environmental Conditions:

Fast‑paced environment with occasional high‑pressure situations; frequent interaction with diverse population; exposure to communicable diseases, toxic substances, medicinal preparations; may wear PPE such as gloves or a mask when exposed to hospital environment outside office; reasonable accommodations can be made.

• Entry level

• Part‑time

• Administrative

• Hospitals and Health Care

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