Field Case Manager - Bilingual Spanish - Miami, FL

Field Case Manager - Bilingual Spanish Required - Miami, FL

Join to apply for the Field Case Manager - Bilingual Spanish Required - Miami, FL role at United Healthcare
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This is a full-time opportunity - Monday through Friday - 8:00am to 5:00pm.

At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Ready to make a difference? Join us to start Caring. Connecting. Growing together
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Primary Responsibilities

• Assess, plan, and implement care strategies individualized by patient and directed toward the most appropriate, least restrictive level of care
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
• Manage the care plan throughout the continuum of care as a single point of contact
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
• Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team

Expect to spend about 80% of your time in the field visiting our members in their homes or in long-term care facilities. You'll need to be flexible, adaptable and, above all, patient in all types of situations.

Required Qualifications

• Four-year degree plus 2+ years of relevant experience
• No degree, 6+ years of relevant social service or case management experience
• 1+ years of experience with MS Office, including Word, Excel, and Outlook
• Bilingual Spanish
• Driver's license and access to reliable transportation and the ability to travel within assigned territory to meet with members and providers

Preferred Qualifications

• LTC Case management experience
• Experience with electronic charting
• Experience with arranging community resources
• Field-based work experience
• Experience in serving individuals with co-occurring disorders (mental health and substance use)
• Background in managing populations with complex medical or behavioral needs
• Experience in long-term care, home health, hospice, public health, or assisted living
• Experience with local behavioral health providers and community support organizations addressing SDOH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing, etc.)

Compensation

Pay is based on several factors including local labor markets, education, work experience, certifications, etc. In addition to salary, benefits include a comprehensive package, incentive and recognition programs, equity stock purchase and 401k contribution (eligibility applies).

Equal Employment Opportunity

United Health Group is an Equal Employment Opportunity employer. We consider applicants without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by applicable law. United Health Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.