Billing Manager

Armada Recovery -

Billing Manager – Armada Recovery

Location : North Miami Beach, FL (On-Site)

Department : Revenue Cycle Management

Reports to : Director of Revenue Cycle Management

Armada Recovery is seeking a detail-oriented and experienced Billing Manager to lead the daily operations of our billing department. This role oversees a team responsible for charge entry, claims submission, payment posting, accounts receivable, and denial management across multiple facilities (PHP / IOP, and detox). The Billing Manager ensures accuracy, compliance, and efficiency in all billing functions, while supporting leadership with timely reporting and staff development.

• Leadership & Oversight
  • Supervise billing staff, assign workloads, and monitor productivity.
  • Ensure billing processes are standardized across all Armada facilities.
  • Serve as the first point of escalation for claim issues or payment discrepancies.
• Billing & Revenue Cycle Management
  • Oversee daily charge entry and electronic claim submission.
  • Monitor accounts receivable and implement strategies to reduce aging.
  • Direct payment posting and reconciliation of ERA / EOBs.
  • Manage denial prevention and coordinate appeal responses with staff.

• Ensure billing activities comply with Medicaid, commercial payer, and state / federal regulations.
• Conduct routine claim audits to identify errors or process improvements.
• Partner with the Authorization / UR team to prevent avoidable denials.

• Provide weekly and monthly AR and collections reports to the Director of RCM.
• Collaborate with clinical, admissions, and finance teams to resolve billing issues.
• Track payer performance and trends, escalating systemic problems.

• Train new billing staff on policies, software, and compliance standards.
• Provide coaching, feedback, and performance evaluations.
• Promote a culture of accountability, accuracy, and teamwork.

• 3–5 years of experience in medical billing, with at least 2 years in a supervisory or lead role.
• Strong knowledge of Medicaid and commercial payer requirements (behavioral health preferred).
• Proficiency with billing / RCM software, clearinghouses, and Microsoft Excel.
• Strong leadership and problem-solving skills.
• Excellent communication and organizational abilities.

• Experience in addiction treatment, behavioral health, or multi-site healthcare organization.
• Familiarity with Kipu EMR or similar behavioral health billing platforms.
• Knowledge of revenue cycle KPIs and best practices in AR management.

• Competitive salary (commensurate with experience).
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) with company contribution.
• Professional development opportunities.

At Armada Recovery, we’re building one of the fastest-growing behavioral healthcare organizations in the country. Our mission is to provide compassionate, evidence-based care while ensuring operational excellence. As Billing Manager, you’ll play a pivotal role in ensuring financial strength that directly supports our mission of helping clients rebuild their lives.