Case Worker ; H

Case Worker 1 (H) – University of Miami

Full‑time Case Worker 1 role within the UHealth Department of Pediatrics – Mailman Center for Child Development in Miami.

• Conduct patient evaluations to develop effective treatment plans.
• Ensure patients enroll in insurance and free or low‑cost social service programs.
• Learn Affordable Care Act enrollment process to assist patients with care transition.
• Identify and resolve real or perceived barriers to care.
• Assist with patient‑provider communication and medication adherence education.
• Conduct secondary prevention and lifestyle management interventions.
• Provide clients with information on available clinical trial opportunities and facilitate linkages to research staff.
• Educate and counsel patients around life situation issues and find additional information from websites and agencies.
• Maintain knowledge of community health and welfare resources.
• Maintain confidentiality of all records, data, and information as required by HIPAA regulations.
• Document filing and actions taken according to departmental guidelines and standards.
• Assist with record audits for documentation and record compliance.
• Adhere to University policies and procedures and safeguard University assets.

• Travel to homes, daycares and other natural environment locations as necessary.
• Serve as single point of contact for families in need of early intervention services.
• Contribute to development of a family support plan and monitor implementation.
• Assist parents of eligible children in gaining access to early intervention services.
• Provide education to families on services available in the community.
• Collaborate with personnel in community‑based agencies to develop appropriate intervention strategies.
• Maintain a resource and referral file to assist families in finding timely programs.
• Maximize continuity of care provided to enhance developmental potential.
• Coordinate activities with other case‑related medical and non‑medical personnel.
• Facilitate authorization of appropriate level of services for each child and family enrolled in the program.
• Document services provided in the prescribed manner and complete paperwork prescribed by the Department.
• Completes required paperwork as needed for input into data and billing systems.
• Bilingual in English and Spanish preferred.

• Bachelor’s Degree in psychology, social work, health education, interdisciplinary sociology, early childhood, child development or special education.
• One year of relevant experience with young children and families in a teaching, case management or counseling role, or with individuals with special needs and/or developmental delays.
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Commitment to the University’s core values.
• Ability to work independently and/or in a collaborative environment.

Competitive salary and comprehensive benefits package including medical, dental, tuition remission and more. Full‑time position.

University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees protected from discrimination based on certain categories protected by Federal law.