Patient Navigator - Per Diem

Patient Navigator - Per Diem

University of Miami UHealth System – Department of Site Disease, Sylvester Support Service Building, Miami

Job Status:
Part Time

Employment Type:

Temporary‑Intermittent

Pay Grade:
H5

• Conduct patient evaluations to obtain information necessary for the development of an effective treatment plan.
• Ensure patients have access to insurance and social service programs for which they are eligible.
• Provide patient reminders of upcoming appointments and act as a liaison between patients and providers.
• Identify and resolve real or perceived barriers to care.
• Educate and counsel patients on issues related to their health and life situations.
• Maintain current knowledge of community health, welfare resources, and any other programs available to patients.
• Handle patient communications and contact healthcare facilities for medical records.
• Address care gaps with the nurse navigator.
• Prepare, track, and process medical records and pathology specimens; review and file records for completeness using tracking systems for accurate documentation.
• Provide administrative support to the department by answering phones, addressing inquiries, directing calls or taking messages, copying, faxing, emailing, and mailing records while ensuring confidentiality.
• Adhere to University and unit‑level policies and procedures and safeguard University assets.

This list of duties and responsibilities is not intended to be all‑inclusive and may be expanded to include other duties or responsibilities as necessary.

• Education:
  
  High School diploma or equivalent required.
• Experience:
  
  Minimum 1 year of relevant experience required.
• Certification and Licensing:
  Refer to Department Description for applicable certification requirements.
• Knowledge, Skills and Abilities:
  • Learning Agility:
    Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
  • Teamwork:
    Ability to work collaboratively with others and contribute to a team environment.
  • Technical Proficiency:
    Skilled in using office software, technology, and relevant computer applications.
  • Communication:
    Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Competitive salaries and a comprehensive benefits package, including medical, dental, tuition remission, and more.

The University of Miami is an Equal Opportunity Employer. Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.  for additional information.