Medical Assistant - Gastroenterology

Position: Medical Assistant - Gastroenterology (Full Time, Days)
Job Summary

Assists in examinations and treatment of patient's care under the direction of the physician and/or clinician. Supports patient care management by performing various administrative functions.

Job

Specific Duties

* Answers telephones, routes calls, takes, and relays accurate phone messages.

* If applicable, prepares and administers medications/immunizations to patients as directed by provider.

* Communicates all significant changes in patient conditions or behavior to clinicians and physicians.

* Ensures all medical record/patient charts contains necessary documentation for medical appointments. Completes charting, collects, and distributes medical record documents related to patient.

* Gathers data for general information, special reports, contacting other employees, departments, agencies, and individuals for additional material. May prepare reports for provider approval.

* Maintains/prepares billing charge and reconciliation, assist in completing claims forms, and answers patient questions in reference to payment status.

* Runs reports for credit cards, super bills, and etc. Prepares final bookkeeping of assigned cash drawer and prepares and makes timely deposits.

* Maintains a clean and orderly work area and patient rooms.

* Operates and maintains equipment in proper working condition/order. Ensures medical supplies and inventory are maintained.

* Performs and documents vital signs and measurements. Provides and documents patient and family education.

* Assists physician with simple procedures and patient transport. Collects specimens and distributes to laboratory for results.

* Prepares for patient visits by preparing /pulling charts, printing super bills, and informing physician and other clinical staff of changes in schedule.

* Schedules appointments, diagnostic, therapeutic, verifies medical appointments, obtains and/or verify authorizations.

* Processes medical documentation for office visit and follow-up with patient when required.

* Serves as receptionist, conducts patient check-in, registration, collects fee for service/co-payments, and verifies referrals, insurance data, patient's address & other pertinent information.

* Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests.

* Enters electronic order for lab, x-ray and medication/prescriptions for provider review and approval in electronic medical record.

* Process refills as directed by provider and written protocols.

Minimum

Job Requirements

* CPR BLS
-American Heart Association BLS - maintain active and in good standing throughout employment

* Must have at least one of the following:

○ Proof of graduation from an accredited Medical Assistant program

○ Medical Assistant Certification

○ Emergency Medical Technician (EMT)

○ Licensed Practical Nurse (LPN)

○ Nursing Degree (e.g., ASN or BSN)

* Candidates who do not possess one of the above requirements may still be considered if they meet one of the below:

○ Prior medical assistant experience in a physician practice and are able to produce at least one of the above requirements within 6 months of hire.

○ Candidate possesses 25 years of experience of continuous medical assistant experience in a physician practice.

Knowledge, Skills, and Abilities

* High School education or equivalent preferred.

* Fluent in both English and Spanish highly preferred.

* Able to effectively communicate verbally and in writing.

* Basic computer and math skills.

* Excellent patient management, customer service, and interpersonal skills.

* 1-2 years of physician office experience preferred.

* 1-2 years of experience coordinating clinical care for patients preferred.

* Strong problem solving, critical thinking and conflict resolution skills.

* Able to manage multiple priorities and strong time management skills.

* Able to float to various Primary Care Centers while maintaining the delivery of clinical excellence and high-quality service.

* Able to work effectively in a collaborative environment.