Steward Attendant

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Position Summary

The Steward is responsible for maintaining the overall cleanliness of all china, glass, and silverware along with kitchen and banquet service equipment. They should have a sound working knowledge of conveyor and single tank dish machines, 3 compartment sink set ups and chemicals used throughout the kitchens. Aid in filling the requisitioning of equipment needs to the designated areas within the Biltmore Hotel.

Description

Position Summary

The Steward is responsible for maintaining the overall cleanliness of all china, glass, and silverware along with kitchen and banquet service equipment. They should have a sound working knowledge of conveyor and single tank dish machines, 3 compartment sink set ups and chemicals used throughout the kitchens. Aid in filling the requisitioning of equipment needs to the designated areas within the Biltmore Hotel.

Kitchen safety and food sanitation is a top priority and the Assistant Chief Steward is expected to set the example with-in the kitchens and work closely with the Executive Chef on food safety and training. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S).

Responsibilities

• Aide in the cleanliness of the entire property, including restaurants, room services and banquet.
• Ensure china, glass and silverware are cleaned and stored properly.
• Fill equipment requisitions needs for the banquet front of the house staff so the rooms can be set and ready to receive food.
• Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely.
• Work as a team, assisting all guests’ and employee’s needs and inquiries.
• Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
• Strong positive outgoing behavior.
• Execute the equipment pull sheets to ensure efficient execution of service.
• Make certain all requisitions are processed properly and placed in designated area.
• Assist all department who need support within the hotel

• Inspect the cleanliness and working conditions of the dish machines and 3 compartment sink.
• Check chemical levels in dish machines.
• Maintain proper storage procedures as specified by Health Department and hotel requirements / air drying of equipment.
• Minimize breakage of china and glass.
• Effectively communicate with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
• Ensure kitchen equipment is property maintained and functioning.
• Work as team to support each other’s well-being and growth.

• Education

• Experience

• Must be able to:
• Speak, read, write and understand the English language.
• Compute accurate mathematical calculations.
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Think clearly, remaining calm and resolving problems using sound judgment.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent resort data.
• Use a computer keyboard and possess basic typing skills.
• Possess moderate to advanced computer skills.
• Work in a dynamic and constantly changing environment.
• Adept to multitasking.

• Must be able to:
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Use, carry, and operate all necessary office equipment using finger…