Assistant General Manager - Vivo

Join to apply for the Assistant General Manager - Vivo! role at Live! Hospitality & Entertainment
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With a name meaning “lively,” Vivo! is The Cordish Companies’ first Live! district to open in Florida. For over two decades, Live! has dramatically changed the entertainment experience all around the country, welcoming over 55 million visitors a year to its high-profile properties across the U.S. The entertainment district, conveniently located at Dolphin Mall five miles west of Miami International Airport where Dolphin Expressway and the Florida Turnpike intersect, creates a new all‑encompassing destination for lunch, brunch and dinner;

high‑energy sports watch parties; local, regional and national live music and entertainment; a vibrant nightlife; new‑to‑market events and social experiences; family‑friendly activities; and more.

• Control the day‑to‑day operations of the venue within the policies and guidelines set forth by the company, including the assurance of appropriate levels of staffing.
• Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
• Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate action to maintain appropriate stock of liquor, beer and other bar or restaurant products.
• Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
• Respond to customer service needs to provide the highest standards of service.
• Assist the General Manager in the management of third‑party vendor contracts.
• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
• Recruit, interview and hire supervisory and hourly team members; train, supervise and motivate; take disciplinary action and terminate supervisory and hourly team members when necessary.
• Train employees, as assigned, in an ongoing basis.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Manage all third‑party entertainment vendors, as well as Entertainment Director, if applicable.
• Assist with ensuring the daily deposits have been deposited, safe counts conducted and venue’s cash is secured at all times.

• High School Diploma or GED;
  College degree preferred.
• Must have 1-3 years leadership experience in a fast‑paced hospitality food and beverage environment and have proven ability to thrive in such environment.
• Good people‑management skills, communication and listening skills.
• Proven ability to lead a team and communicate efficiently, both verbally and in writing.
• Must be flexible and adaptable to change.
• Demonstrated time‑management and organizational skills.
• Must be internally motivated and detail‑oriented and have a passion for teaching others.
• Exceptional time‑management and organization skills.
• Ability to work evenings, weekends and holidays.
• Must be at least 21 years of age.

• Moving safely and efficiently about the facilities.
• Carrying or lifting items weighing up to 75 pounds.
• Handling food, objects, products, and utensils.
• Bending, stooping, kneeling.