Sales & Event Coordinator

Sales & Event Coordinator

Apply for the Sales & Event Coordinator role at Kasa

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We have built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high‑quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike, offering a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI‑driven pricing, and data‑driven decision‑making to optimize revenue and improve guest experiences.

We are looking for a Sales & Event Coordinator to partner with and assist the sales team to achieve established revenue goals and service metrics. This critical role will support the sales manager with conducting onsite tours, following up on new active groups, and managing all sales‑related client and internal communication regarding reservations and billing. Additionally, you will serve as the onsite point of contact for all events, ensuring seamless execution and client satisfaction.

You will report to the Hotel General Manager and work closely with the Area Sales Manager while also acting as a liaison between Sales, Reservations, GX, Billing, and Operations.

• Act as the main point of contact for clients throughout the planning process
• Conduct onsite tours showing rooms and event spaces
• Create proposals, draft contracts, and prepare invoices for events and sales bookings
• Assist Sales Managers with reservations, client follow‑up, and lead management
• Promote services and support sales initiatives to meet revenue targets

• Meet with clients to understand event or group needs
• Prepare group resumes, event outlines, timelines, and "run of show" documents
• Research, book, and coordinate vendors, venues, catering, and services
• Manage event budgets and ensure expenditures remain on target
• Coordinate group rooming lists in Kontrol and maintain client communication in the Thynk system

• Oversee event setup and breakdown in coordination with onsite staff
• Greet guests, attendees, and clients upon arrival
• Troubleshoot event‑day issues quickly and professionally
• Coordinate staff or vendors to ensure smooth event flow

• Answer and respond to phone and email messages promptly
• Distribute incoming mail and maintain filing systems
• Type correspondence, prepare meeting minutes, and manage data entry
• Maintain accurate records of sales activity, client interactions, and event history
• Assist with inventory and coordinate internal communications

• Work closely with Operations, Finance, Reservations, and Guest Experience
• Attend meetings and training sessions as required by management

• Warm, friendly, and courteous demeanor with guests, clients, vendors, and team members
• Strong organizational and time‑management skills with great attention to detail
• Effective verbal and written communication skills
• Ability to multitask, prioritize, and meet deadlines in a fast‑paced environment
• Computer literate; experienced with Google Workspace tools and able to learn new tools quickly
• Database management experience
• Ability to engage management decision‑makers and influencers at any level
• Motivated by attainment of goals and metrics
• Able to work independently and self‑motivated
• Ability to lift, carry, push, or pull objects up to 20 pounds occasionally and up to 10 pounds frequently

• Worked in the South Florida market in hotel sales or events
• Prior hospitality experience
• Experience in event planning, catering sales, or venue coordination
• Experience with CRM tools and event‑planning software

• Building a strong foundation in Sales, Catering, and Event administrative processes
• Developing effective multitasking, organizational, and time‑management skills
• Gaining a reputation for delivering exceptional client and guest service
• Contributing to seamless group coordination and…