Onsite Night Guest Attendant

Onsite Night Guest Attendant –
Hotel Management and Consulting, Inc.

Exciting Opportunity:
Onsite Night Guest Attendant at Wood Spring Suites in Miami, FL!

Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Onsite Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. The position lives on‑site and typically works evening shifts, being on call overnight to oversee the property after hours and perform a wide variety of tasks.

We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

• Hourly Rate:
  Dependent on experience, $16.00 – $18.00.
• Daily Pay Access:
  Flexible pay options to access your earnings when you need them.
• Medical, dental, and vision benefits, plus paid time off for full‑time employees.
• Employee Assistance Program:
  Complimentary benefit to assist with personal or work‑related concerns.
• Career Growth:
  Opportunities for advancement within the company.
• Living On‑site:
  Free room offered to coordinate overnight on‑call needs.

• Conduct regular physical inspections of the property throughout the night, ensuring safety and security.
• Assist with checking in and checking out guests during after‑hours, providing excellent customer service and addressing any guest needs or concerns.
• Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels, and maintain a clean and organized laundry area.
• Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas; ensure cleaning supplies are stocked and distributed across the property; and perform room preps for any rooms that housekeeping did not clear during the day shift.
• Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• Remain on call overnight for after‑hours guest needs.
• Perform other duties as assigned.

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management, and problem‑solving skills.
• Proactive in solving problems.

• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will”.

These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non‑merit‑based factors.

We comply with applicable federal, state, and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E‑Verify.

Unauthorized harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. We are a drug‑free workplace.