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Event Manager / Planner Customer Service Rep

Guest Experience Concierge — Resort Front Desk

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Wyndham Hotels & Resorts
Full Time position
Listed on 2025-12-10
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading hotel chain in Miami is seeking a Guest Service Agent to manage front desk operations and ensure exceptional guest experiences. This role includes processing check-ins and check-outs, handling inquiries, and addressing guest concerns professionally. The ideal candidate has a strong background in hospitality, excellent customer service skills, and the ability to work under pressure. Competitive benefits include medical and dental insurance, paid time off, and a 401(k) retirement match.
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