Event Concierge​/Coordinator

Join to apply for the Event Concierge/ Coordinator role at ANdAZ
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At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach is a renowned luxury lifestyle hotel located in the heart of Mid‑Beach. The property boasts 287 guestrooms, including 64 suites, and offers the ONLY Ocean‑view arrival experience in Miami Beach. Each suite features floor‑to‑ceiling windows, deep‑soaking tubs, and private outdoor terraces with stunning views of the Atlantic and Miami skyline. Unmatched amenities include a full‑service spa, a well‑equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club.

Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach serves as a premier venue for celebrations that embrace music, art, and fashion.

The Event Concierge/ Coordinator is a hybrid position that supports the Events Team while enhancing the Meeting Planner onsite experience. This role acts as a liaison between the Events team, the on‑site meeting contact, and operational departments, ensuring seamless coordination and exceptional service for meetings, conferences, banquets, and special occasions. The position requires detailed knowledge of hotel meeting facilities, group dynamics, and event details.

It is a proactive, empowered problem‑solver who delivers on‑site support and resolves potential issues before they arise.

• Client Liaison:
  Serve as the on‑site contact for event organizers, ensuring all requirements are met and expectations exceeded.
• Event Coordination:
  Oversee the setup, execution, and breakdown of events, working closely with banquet, culinary, AV, and housekeeping teams.
• Pre‑Event Planning:
  Assist with event proposals, contracts, and function sheets; confirm details such as menus, room layouts, and technical needs.
• Guest
  
  Experience:
  
  Anticipate and respond promptly to guest needs, providing personalized service throughout the event.
• Operational Support:
  Monitor event timelines, troubleshoot issues, and ensure smooth transitions between sessions or activities.
• Post‑Event Follow‑Up:
  Gather client feedback and support repeat business opportunities.
• Administrative Duties:
  Maintain accurate event records, update booking systems, and prepare reports as required.

• Proven experience in event coordination, hospitality, or a similar guest‑facing role (hotel experience preferred).
• Strong organizational skills with the ability to manage multiple events simultaneously.
• Excellent communication and interpersonal skills.
• Calm under pressure, with a proactive and solution‑focused mindset.
• Proficiency in event management software and MS Office Suite.
• Flexibility to work evenings, weekends, and holidays as required.

• Warm, professional, and approachable demeanor.
• Attention to detail and commitment to service excellence.
• Team player who collaborates effectively across departments.

• Free room nights, discounted and friends & family room rates.
• Medical, dental, and vision insurance with only a 30‑day waiting period.
• 401(k) with company match.
• Free parking.
• Generous paid time off.
• Paid family bonding time and adoption assistance.
• Tuition reimbursement.
• Employee stock purchase plan.
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more.

Empathy | Integrity | Respect | Inclusion | Experimentation | Well‑being

Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are a results‑oriented individual with a passion for selling a vibrant, playful hotel offering one‑of‑a‑kind gathering places, become part of Miami’s first Andaz luxury lifestyle resort.
Apply now!