Guest Experience Supervisor, Front Desk & Lobby

A premier hotel in Miami is seeking a Front Desk Supervisor to provide attentive and courteous service to guests during check-in, their stay, and checkout. Responsibilities include supervising front desk staff, managing reservations, and ensuring excellent customer service. Candidates should have a minimum of 2 years of relevant experience, strong leadership skills, and the ability to multitask. Knowledge of hotel management systems is preferred.

This role offers opportunities to train and elevate team performance while creating a welcoming environment.
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