Catering Sales Manager

Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Miami - Coconut Grove is looking to hire a Catering Sales Manager.

This position has a competitive wage, depending on experience. All eligible full‑time regular employees are also offered great benefits, including medical, dental, vision, and a 401(k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

From the fourth‑generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world‑renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating, and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complemented by luxury accommodations and amenities.

As a Catering Sales Manager at our boutique luxury hotel, you will be responsible for curating, selling, and executing memorable events that reflect the distinct character and elevated service standards of our property. You will act as a brand ambassador, offering highly personalized planning experiences to clients, and ensuring flawless execution in collaboration with culinary, operations, and service teams.

As a valued member of our sales team, you will receive a competitive base salary along with performance‑based incentives tied to revenue generation and event success metrics.

1. Respond to Catering Inquiries

• Manage incoming catering requests via phone, email, walk‑ins, and third‑party platforms.
• Qualify leads based on event size, budget, and availability.
• Provide prompt follow‑up communication to potential clients within the designated lead response time set by the Director of Sales & Marketing.

2. Client Site Inspections and Walkthroughs

• Schedule and conduct property tours with prospective clients to showcase event spaces, amenities, and catering capabilities.
• Customize each site visit based on client type (e.g., weddings, corporate events, social functions) and ensure presentation of tailored proposals.

3. Lead Management and Business Development

• Monitor and manage leads from various channels including hotel website, industry platforms (CVENT, etc.), and direct referrals.
• Proactively solicit new business through outbound calls, emails, and networking within the local market and key verticals (corporate, social, nonprofit).
• Maintain ongoing communication with past clients to drive repeat business and referrals.

4. Menu Planning and Customization

• Work with the Executive Chef and banquet team to create custom menus based on client preferences, dietary restrictions, seasonal offerings, and budget constraints.
• Schedule and conduct menu tastings for contracted or high‑potential clients; document and communicate client feedback to culinary team.

5. Contracting and Documentation

• Prepare and issue catering contracts, ensuring all terms are aligned with client expectations and company standards.
• Accurately prepare and distribute Banquet Event Orders (BEOs), Diagrams, and Group and Event Resumes to internal departments.
• Collect deposits and follow up on outstanding balances according to established payment schedules.

6. Event Planning and Execution Oversight

• Serve as the primary point of contact for clients throughout the planning process, from initial inquiry to post‑event follow‑up.
• Servicing definite groups – assist with the F&B planning of all definite groups as assigned by DOS from beginning to…