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Customer Service Rep Bilingual

Luxury Reservations Specialist – Guest Experience & Sales

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Four Seasons Hotels Ltd
Full Time position
Listed on 2026-01-02
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A luxury hospitality company is seeking a full-time Reservations Agent in Miami, Florida. The successful candidate will be responsible for managing incoming reservations, ensuring guest satisfaction, and providing information to prospective guests. Essential functions include processing reservations, handling guest inquiries, and addressing complaints. Candidates must be fluent in English with strong communication skills and previous hotel experience is preferred. The company offers competitive salary, health benefits, and complimentary meals.
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