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Front Desk Supervisor
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-01-12
Listing for:
Dua Hotel, Autograph Collection by Marriott
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Hospitality & Tourism
Job Description & How to Apply Below
Front Desk Supervisor – You will be the heartbeat of our hospitality, guiding guests through seamless check‑ins, resolving issues with energy, and leading a team that delivers unforgettable service.
Responsibilities- Guest Experience Pro: Greet guests with genuine warmth, manage smooth check‑ins and check‑outs, serve reservations and VIP requests.
- Operations Maestro: Track logs, manage messages and packages, ensuring flawless operational detail.
- Revenue & Rate Strategist: Monitor rates, packages and promotions, boosting room revenue while preserving guest value.
- Team Leader & Problem Solver: Build a communicative team, train new associates, resolve guest concerns and workplace hiccups with creativity, while keeping safety and standards front and center.
- High School diploma or equivalent required; college coursework in a related field helpful.
- At least 2 to 3 years of progressive experience in a hotel or related field required.
- Previous supervisory experience preferred.
- Must have a valid driver’s license.
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
- Now offering Daily Pay – Ask your Recruiter for more details.
- Medical, Dental and Vision Coverage.
- Short‑Term and Long‑Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401(k) Retirement Plan.
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