Host, Hospitality ​/ Hotel ​/ Catering, Food & Beverage

Join
us at Accor,
where
life pulses
with
passion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan
45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.

Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomea

Heartist,becausehospitalityis, first and foremost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specific to thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitality
isa
work
of
heart,
Join
us and
becomea
Heartist
.

Purpose:

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Atton Standards.

Reports to:

Culinary Director, F&B Managers

Essential Functions:

Assist manager, supervisor in the opening and closing of the restaurant, bars and lounges.

Control heavy volume at restaurant entrance.

Knowledge of hotel property.

Inform the guest about buffets.

Attend to and anticipate guest's needs.

Familiarization with menu.

Introduce server to guest.

Greeting guests. Anticipate guest's needs to create an amazing experience.

Knowledge of daily specials.

Promote all F&B Outlets

Follow the Novotel F&B standards

Introduce the menu to the guests

Use of Open Table system

Assist with IRD when required

Make phone calls and use and appropriate etiquette

Must be well versed with all hotel amenities and outlets to serve as an ambassador to promote them, including, but not limited to Lima, Vista, Uva and the Fitness Center.

Be aware of hotel's events and promote the business

Hotel Specific

Essential Functions:

Bus and set-up tables as needed to assist servers and improve services.

Maintain a clean and attractive podium and restaurant areas.

Follows Novotel Miami Brickell grooming standards and uses proper vocabulary

Tools and Equipment:
Pen and paper, cleaning supplies, dishes, silverware, buckets.

Interior of hotel, in all areas of the hotel.

Exterior of hotel with exposure to weather conditions, restaurant deck and pool area.

Exposure to various hazardous chemicals.

Exposure to food items and beverages.

Walking, standing, and bending.

Occasional lifting up to 25 lbs. Pushing of supply carts.

All your information will be kept confidential according to EEO guidelines.

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