Housekeeping Manager

Job Details:
Level: Management,

Job Location:

Sheraton Miami - Miami, FL 33142, Position Type:
Full Time, Salary Range: $50,000.00 - $55,000.00 Salary, Travel Percentage:
None, Job Category:
Management

Sheraton Miami Airport Hotel is proudly managed by Bridgeton Holdings, a creative, full-service real estate investment and management firm established in 2009. Bridgeton owns interests in and/or manages more than 30 properties nationwide, with total capitalization exceeding $2 billion. Through a vertically integrated platform encompassing investment management, development, hotel management, and property management, Bridgeton continuously re-envisions traditional operating models to enhance the value of its properties across primary and key secondary markets.

As part of the Management Team at Sheraton Miami Airport Hotel, you’ll join a fast-paced, hospitality-driven environment backed by a company culture that values teamwork, creativity, and growth. Bridgeton’s mission is to exceed partner and guest expectations while maintaining a fun, dynamic workplace where employees feel inspired, supported, and empowered to succeed. Together with the Sheraton brand’s commitment to thoughtful service and community connection, we strive to create exceptional experiences for both our guests and our team members.

Sheraton Miami Airport Hotel & Executive Meeting Center is seeking a Housekeeping Manager to oversee the daily operations of the Housekeeping Department. Reporting to the Director of Housekeeping, this hands‑on leadership role ensures that guest rooms, public areas, meeting facilities, and back‑of‑house spaces are maintained to the highest standards of cleanliness, presentation, and guest satisfaction. The Housekeeping Manager oversees room inspections, daily room assignments, staffing, inventory control, and departmental training while ensuring compliance with Marriott brand standards, hotel policies, and established cleanliness and safety guidelines.

The ideal candidate has strong leadership and organizational skills, a keen eye for detail, and the ability to motivate and develop a team while maintaining operational efficiency and delivering exceptional guest experience.

• Lead and supervise the daily operations of the Housekeeping Department, including room assignments, staffing, training, coaching, and performance management.
• Conduct routine inspections of guest rooms, public areas, meeting spaces, and back‑of‑house areas to ensure cleanliness, presentation, and compliance with Marriott brand standards.
• Monitor room status and coordinate with the Front Office team to ensure timely room cleaning, inspections, and availability to support guest arrivals and departures.
• Respond to guest requests, complaints, and service recovery needs promptly and professionally to ensure guest satisfaction.
• Ensure proper handling, storage, and inventory control of housekeeping supplies, cleaning chemicals, linens, towels, guest amenities, and departmental equipment.
• Develop and maintain effective cleaning schedules, deep‑cleaning programs, and preventive housekeeping procedures to uphold cleanliness and quality standards.
• Ensure compliance with OSHA regulations, chemical handling and safety procedures, infection prevention guidelines, Marriott brand standards, and all applicable local, state, and federal regulations.
• Monitor departmental productivity, labor costs, overtime, and supply expenses to support budgetary goals and operational efficiency.
• Collaborate with hotel leadership and other departments, including Front Office, Engineering, and Laundry, to resolve maintenance issues, coordinate operations, and deliver exceptional guest service.
• Maintain a professional, organized,…