Guest Experience Lead — Immersive Art & Events
Listed on 2026-10-13
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Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep, Event Staff/ Venue Crew -
Entertainment & Gaming
Event Management & Planning, Customer Service Rep, Event Staff/ Venue Crew
MAD Arts in Miami, FL is seeking a Visitor Services Manager to lead front-of-house operations and ensure an exceptional guest experience across galleries, shop, and ticketing. You will manage the Visitor Services team, coordinate with exhibitions and events, and uphold safety and accessibility standards.
Ideal candidates bring strong leadership, outstanding communication, and a hands-on approach to busy, immersive environments and visitor engagement best practices.
Join us at Mad as our next Guest Experience Lead — Immersive Art & Events in Miami, FL, United States.
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This posting is for the Guest Experience Lead — Immersive Art & Events role at Mad, based in Miami, FL, United States.
We are looking to fill the Guest Experience Lead — Immersive Art & Events position at Mad in Miami, FL, United States.
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