Bartender

Hourly

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel

Inspired by the human condition in its many forms, E11EV
EN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.

Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

The Bartender is responsible for providing exceptional beverage service to guests of E11EV
EN Club Hotel & Residences while ensuring a memorable and enjoyable experience at the bar. The Bartender creates and serves a wide variety of drinks, maintains a clean and organized bar area, and interacts with guests in a friendly and professional manner. The ideal candidate is knowledgeable about cocktails, wine, and other beverages, possesses excellent customer service skills, and is committed to upholding the hotel’s high service standards.

• Prepare and serve a diverse range of alcoholic and non-alcoholic beverages to guests in a timely and professional manner.
• Create and maintain an appealing and well-organized bar area, ensuring cleanliness and compliance with all safety and sanitation standards.
• Engage with guests in a friendly and welcoming manner, taking orders, offering recommendations, and providing exceptional customer service.
• Accurately handle cash and credit card transactions, processing payments and providing guests with receipts.
• Maintain a thorough understanding of the hotel’s drink menu, including cocktail recipes, wine selections, and special promotions.
• Monitor and restock bar supplies, including glassware, garnishes, and spirits, to ensure seamless and efficient service.
• Adhere to responsible alcohol service guidelines, verifying the age of guests and refusing service to those who are visibly intoxicated or underage.
• Participate in regular inventory checks, assisting in ordering and receiving bar supplies to maintain adequate stock levels.
• Keep up to date with industry trends, new beverage offerings, and drink preparation techniques to enhance the hotel’s drink offerings.
• Comply with all hotel policies, procedures, and regulations, as well as local and state liquor laws.
• Handle guest complaints or concerns with professionalism and seek to resolve issues to the satisfaction of the guest.
• Maintain a professional appearance and adhere to the hotel’s uniform and grooming standards.
• Perform other related…