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Guest Experience & Station Operations Lead

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: The SSI Group
Full Time position
Listed on 2026-10-16
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 150000 - 210000 USD Yearly USD 150000.00 210000.00 YEAR
Job Description & How to Apply Below

Brightline is seeking a senior operations leader to support the Station Manager in daily operations across the Miami area, ensuring a safe, hospitable guest experience. You will rotate as Duty Manager, monitor schedules, and coordinate with Rail Operations, Security, and other departments.

This role requires 10+ years in senior leadership within Retail or Hospitality, a bachelor’s degree in business-related fields, and experience shaping revenue strategies, forecasting, and policy development.

Our group is growing, and we are hiring a Guest Experience & Station Operations Lead in Miami, FL, United States.

We have an opening for a Guest Experience & Station Operations Lead in Miami, FL, United States within Management & Operations, Other.

This role, Guest Experience & Station Operations Lead at The SSI Group, could be your next opportunity.

Are you ready to take on the Guest Experience & Station Operations Lead role at The SSI Group?

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