Guest Experience & Revenue Concierge
Listed on 2026-10-17
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management
Brightline is seeking a Guest Connection Specialist in Miami to deliver friendly, efficient support across chat, email and phone, assist with reservations, upsell tickets, and offer travel recommendations to enhance guest satisfaction.
You will resolve inquiries, guide guests through routes and pricing, manage bookings with care, and collaborate with station teams to ensure a smooth travel experience. A positive attitude, strong communication, and at least one year in guest service are essential.
We have an opening for a Guest Experience & Revenue Concierge in Miami, FL, United States within Sales.
Step into the Guest Experience & Revenue Concierge role at The SSI Group in Miami, FL, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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