Director Human Resources - Explora Journeys

Overview

Explora Journeys, a vibrant cosmopolitan European luxury brand rooted in Swiss hospitality, is seeking a Director, HR Business Partner to lead a world‑class talent agenda in the U.S. Based in Miami and reporting to the Vice President, Human Resources, U.S., the role will serve as a trusted thought partner to the leadership team, collaborating across markets to attract, develop, and retain top talent.

• Oversee all strategic and operational HR functions—including employee engagement, learning & development, performance management, organizational design, and total rewards—ensuring alignment with business objectives and scalable growth.
• Act as the primary HR advisor on all people‑related matters, influencing key decisions that drive productivity, talent retention, and organizational effectiveness.
• Create, monitor, and report on HR metrics and KPIs to inform data‑driven decisions and demonstrate HR's impact on business performance.
• Oversee the development and maintenance of organizational charts and workforce budgets, partnering with Finance and business leaders to manage labor costs, optimize workforce planning, and align with strategic and financial goals.
• Lead the design and execution of talent reviews and formal succession plans to build strong leadership pipelines and mitigate talent risks.
• Develop organizational structures and workforce strategies that support future growth, market agility, and operational excellence.
• Partner with senior leadership to drive engagement strategies and improve service delivery and productivity.
• Supervise and provide leadership to the HR team; assist with resolution of employee relations, compensation, and benefits questions, concerns, and issues.
• Foster a culture of communication, coaching, and alignment across departments to drive shared accountability and business success.

• Demonstrated track record of driving HR initiatives that deliver measurable business impact, such as improved employee engagement, cost savings, or increased organizational performance.
• Master’s degree preferred.
• Proven experience leading and developing a team of HR professionals.
• Exceptional verbal and written communication skills.
• Strong interpersonal, negotiation, and conflict resolution abilities.
• Ability to thrive in a fast‑paced, high‑growth environment.
• High attention to detail with a continuous improvement mindset; skilled at influencing change and navigating ambiguity.

• US Passport or US Permanent Resident
• MSC Cruises is an E‑Verify employer

MSC Cruises USA and Explora Journeys are an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Our commitment extends to taking meaningful, measurable actions that have a long‑term positive impact on our guests, our employees and our planet. We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!