Human Resources Lead - Infrastructure Services

Overview

Our client—a growing, technology-enabled infrastructure services business headquartered in South Florida—is looking to appoint an experienced HR leader to oversee the full human resources function and advance key people initiatives. Supporting professional, technical, and administrative teams across hybrid and remote settings, this role offers the chance to shape culture, strengthen talent practices, and help drive operational excellence in a flexible, multi-site environment.

• Design and track engagement and inclusion initiatives, leveraging survey results and engagement insights
• Lead efforts that improve operational effectiveness and enhance the employee experience
• Build and evolve talent acquisition approaches to attract high-caliber professionals within operational services
• Oversee benefits administration and act as the main contact for employee benefits questions
• Drive annual compensation activities, including merit planning and executive compensation reviews
• Create and deliver onboarding programs that enable new hires to ramp up successfully
• Maintain HR policies, processes, and employee records in line with legal requirements
• Partner with senior leaders to create and implement HR strategies aligned to business goals and growth plans
• Provide counsel on workforce planning, org design, and change management efforts
• Ensure compliance with multi-state employment regulations, with experience supporting salaried, exempt-heavy work forces
• Oversee end-to-end recruiting, ensuring efficient hiring practices and a strong candidate experience
• Collaborate with IT, Finance, and Operations leaders to support centralized shared-services models
• Manage HR programs that support distributed teams across multiple offices, including hybrid and remote arrangements
• Serve as a trusted advisor to managers and employees on workplace matters, performance management, and conflict resolution
• Administer compensation programs and complete market reviews to support competitive, equitable pay practices
• Produce HR reporting and insights for board-level or investor-facing review
• Manage unemployment claims and other employment-related administrative activities
• Partner with legal and finance on enterprise risk and employment-related matters
• Foster an inclusive, high-engagement culture that supports collaboration, retention, and belonging
• Monitor payroll processing and timekeeping tools to ensure accuracy and compliance
• Partner with finance and external vendors to troubleshoot and resolve payroll-related matters
• Create and manage development programs, learning initiatives, and career pathing frameworks
• Analyze HR metrics and trends to identify improvement opportunities and enable data-driven decisions

• Strong interpersonal, coaching, and communication skills, with the ability to influence across levels
• Broad capability across recruiting, employee development, compensation, and employment compliance
• Proficiency with modern HRIS and payroll systems (e.g., Workday, UKG Pro, ADP Workforce Now, Paycom)
• Demonstrated ability to manage confidential and sensitive issues with sound judgment and discretion
• Minimum 5 years of progressive HR experience, including at least 2 years in a leadership/manager capacity
• Effective facilitation and presentation skills
• Experience supporting salaried, exempt-heavy work forces in professional services or operational environments
• Ability to perform the essential functions of the role with or without reasonable accommodation

• Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Experience working within integrated HRIS/payroll environments in corporate or shared-services settings
• Willingness to travel periodically as needed
• Experience supporting hybrid, distributed, or multi-location teams in flexible work models
• Background in operational services supporting regulated assets, technology-enabled services, or professional services organizations
• Experience with multi-state employment compliance

• Salary: $115,000 - $125,000 annually, commensurate with experience
• Comprehensive health insurance coverage (medical, dental, vision)
• 401(k) retirement plan with company…