Employee Relations Manager

Company Description

KIPP TEAM & Family is our network office that includes support teams – such as Leadership Development, Recruitment, Advocacy, Facilities, Finance, HR and more – dedicated to empowering our schools and ensuring the success of KIPP students throughout New Jersey and Miami. Our schools are part of the nationally recognized “Knowledge Is Power Program” network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life.

The first KIPP New Jersey school opened in Newark in 2002 and since then our school network has expanded to educate 8,684 students in grades K-12. By 2027, KIPP New Jersey will provide a world-class education to over 10,300 students across Newark and Camden. To learn more, visit .In 2018, we grew our KIPP community in response to a need for high-quality school options for students in Greater Miami’s Urban Core communities.

That led to the creation of KIPP Miami, which currently educates more than 1,200 students in 2 schools, with plans to reach 5,800 students by 2026. By offering highly effective educators with strong bonds to families, more time in school learning, services that support a variety of student needs, and a culture focused on achievement, our students in New Jersey and Miami are on the path to and through college, career, and choice-filled lives.

Here’s what you need to know:
The Employee Relations Manager will provide high touch human resources support to our KIPP Miami workforce, which includes both instructional and non-instructional staff. This role encompasses a broad scope of responsibilities, including managing employee relations issues at the school, regional, and CMO levels; partnering with the HR Operations team on onboarding, benefits, compensation, and self-service tools; supporting performance management and teacher certification;

overseeing leave management, reasonable accommodation requests, and workplace investigations; and developing policies and processes that remove barriers so staff have the tools and support they need to focus on the classroom. By fostering a supportive and compliant work environment, this role helps ensure our educators can deliver a world-class education and prepare students for choice-filled lives. This is a Miami-based, hybrid position requiring in-person and the flexibility to work from where appropriate.

This position also requires a deep commitment to the KIPP Team and Family mission of educational equity and to supporting staff so they can create the conditions for students to thrive. This is a hybrid role working three days in schools and two days remotely on most weeks.

• Conduct Employee Relations investigations, including gathering and analyzing facts, applying relevant laws, policies, and past practice to reach conclusions and present findings for further action and proposed remediation.
• Prepare investigation summary reports, track investigations in case management systems, and draft proposed disciplinary documentation as needed.
• Consult with managers and leadership teams to provide guidance to address specific employee performance concerns, including performance improvement plans and involuntary termination processes and practices.
• Guide and train managers in overall performance management concepts in alignment with the organization’s philosophy, practices, and processes.
• Partner with the Leave Manager to provide leave-related support and customer service to employees and managers.
• Manage the full cycle for reasonable accommodation requests, including engaging in the interactive process with employees and leadership to ensure compliance and effective resolution.
• Support employees and managers with workers’ compensation claims, including coordination with external providers and internal stakeholders.
• Lead the regional project planning for KIPP Miami’s renewal cycle, ensuring effective guidance and counsel on annual contract renewals.
• Partner with the Compensation team to respond to compensation-related queries and assist in resolving outstanding matters.

• Ensure compliance with…