Specialist Wellness

Incumbent reports to Director, Benefits & Wellness. The Benefits and Wellness Specialist is responsible for administering, coordinating, and optimizing employee benefit programs and wellness initiatives to support the overall well-being and satisfaction of employees. Acts as Subject Matter Expert for Medical, Dental, Vision, Life, FMLA and EAP plans as well as voluntary plans. Responsible for the day-to-day administration of plans and leave management, including coordination of implementations, compliance activities, and communications.

Works closely with Benefits Analyst to ensure data integrity. Works closely with benefit consultants, vendors, and providers. Will also determine leave decisions based on federal, state and company policies. Under limited supervision, seeks guidance on matters and situations outside of guidelines or policy. Uses creativity, critical thinking and experience to plan and accomplish short- and long-term goals and responsibilities. Support initiatives for CCL brand and Corporate consisting of approximately 3,400 employees.

• Manage all aspects of employee benefits programs, including health, dental, vision, life insurance, and retirement plans. Oversee the enrollment process, including new hire onboarding and annual open enrollment. Audit employee elections in Oracle HCM ensuring all necessary data is accurate and complete. Ensure necessary supporting documents are valid and have been uploaded. Identify incomplete data and/or missing documents. Follow up with employees to resolve incomplete data or missing documents.
  
  Work with Sr. Benefits Analyst and HRIS to resolve any process gaps or defects. Seek and identify opportunities for process improvements. Ensure benefits programs comply with legal requirements and industry regulations.
• Manage and administer all aspects of employee leaves, including FMLA, short-term disability, long-term disability, and other applicable leave programs. Serve as the primary point of contact for employees requesting leaves and guide them through the leave application process, providing guidance and support to employees seeking assistance with leave-related matters and wellness inquiries. Ensure compliance with federal and state leave laws, maintain accurate records, and stay up to date with regulatory changes.
  
  Collaborate with leave management provider, HRBP, and supervisors to resolve leave-related issues and disputes. Provide guidance and support to employees seeking assistance with leave-related matters and wellness inquiries.
• Update communication collateral and ensure proper communication with all stakeholders. Communications includes required notifications, targeted communications, lunch and learns, open enrollment, SharePoint site, ALEX tool, articles, job aides, etc. Liaise with the HR Service Center team to ensure communications pieces, articles and job aides related to assigned plans are updated and disseminated in a timely manner.
• Serve as the main point of contact for employees regarding benefits inquiries, issues, changes and leave requests. Respond to myHRExperience cases and emails through to resolution.

• Responsible for the administration and optimization of employee benefits programs and wellness initiatives for ~3,400 employees across CCL and Corporate. Serves as the subject matter expert for core benefit offerings including medical, dental, vision, life insurance, FMLA, EAP, and voluntary plans. The incumbent ensures compliance, data integrity, and effective communication across all benefit-related functions, while also managing leave programs and wellness initiatives.
• Applies sound judgment, analytical skills, and effective problem-solving to resolve data discrepancies, leave decisions, and compliance issues. Collaborates with HRIS, vendors, and internal teams to improve processes and ensure accurate, secure handling of protected information.
• Enhances employee experience by ensuring accurate benefits administration and timely support for leave and wellness inquiries. Drives operational efficiency and compliance through process improvements and data integrity.
• Demonstrates leadership…