HR Manager; In Field Riviera Dining Group

Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences.

• The ideal candidate for the Manager, Human Resources – Venue Operations position will have experience in all areas of Human Resources. The position will be field-based and rotate daily through one of our dining venues and assist when needed at the corporate office. This role will support on-boarding, recruitment retention, employee relations, investigations and safety/worker’s compensation cases. Additionally, this role ensures compliance with employment laws, promotes a positive workplace culture, and serves as a trusted advisor to leaders and employees on all matters related to employee relations, workplace policies, investigations, and conflict resolution.
  
  The Manager, Human Resources Venue Operations partners closely with Operations, HR, and leadership teams to foster a fair, respectful, and engaging work environment. This position reports to the Director, HR Administration.

• Provides direction and consultation to the Executive Chef, GM, Director of Operations, and other members of management at all levels on strategic, tactical, and operational people issues.
• Responsible for assisting with onboarding and facilitating orientation at the property level or corporate office.
• Assist with implementing corporate policies that pertain to general handbook compliance.
• Work closely with employees to improve work relationships, boost morale, and increase productivity and retention.
• Conduct prompt, thorough, and impartial investigations into workplace concerns, including complaints related to conduct, policy violations, discrimination, or harassment.
• Recommend and implement fair resolutions while mitigating legal and reputational risks.
• Facilitate conflict resolution through coaching, mediation, or formal interventions.
• Perform general day-to-day HR administrative tasks and provide white-glove support on all HR related matters.
• Provide weekly reporting of all ER cases and investigations to the Chief People Officer in ALLVOICES.
• Supports the Talent Acquisition Team with open calls and new venue openings as needed.
• Completes new hire paperwork, E-Verify & I9 process during the onboarding of new employees.
• Works with the Director, HR Administration to complete workers’ compensation and unemployment paperwork.
• Supports venue management with coaching/counseling conversations and issuing progressive discipline paperwork.
• Conducts quarterly property audits and oversee monthly safety committee meetings
• Conduct thorough and objective investigations to resolve complex employee related issues and maintain company employee standards and expectations.
• Serve as the point of contact for managers’ employee related questions or concerns regarding safety, compliance, payroll, total rewards, employment law, leave of absence, etc.
• Remain focused on compliance and Wage & Hour guidelines and policies.
• Ability to support multiple properties in a self-sufficient matter.
• Provides regular updates and consults the Director, HR Administration and Chief People Officer with ER matters or investigations prior to rendering a decision.
• Track employee relations cases, trends, and outcomes to identify opportunities for improvement.
• Provide leadership with insights and recommendations to reduce risk and improve workplace culture.
• Maintain confidentiality and accurate documentation of all employee relations matters.
• Assist with Leave of Absences management at the property level.
• Supports…