Systems Administrator

The Systems Administrator will provide technical leadership to team members, manage small technical projects, monitor help desk service levels and resolve issue escalations from Help Desk staff. The Systems Administrator will also manage/monitor the Servers, Virtual Machines, Storage & Backup infrastructure and work closely with the Enterprise Services Manager to propose and implement new solutions to enable the business. The Systems Administrator will also support the Enterprise Services Manager to effectively scope project statements of work (SOWs) and ensure all contracts are reviewed/renewed annually.

• Manages and maintains Active Directory, messaging (client/server), servers, VMware, storage, and backups infrastructure
• Provides Tier II, III and other support to end users; troubleshoots issues on all software/systems/applications
• Manages and configure container cluster environment
• Manages and maintains Anti‑Spam (Proofpoint) infrastructures, network printers/printer servers and workstation images
• Manages and maintain file transfer system and cloud storage solutions
• Monitors all systems for virus attacks‑Eradicate viruses as required
• Reviews all vendor recommended Operating System security patches and ensure deployment of all monthly critical/high security patches; applies security and hot patches on a quarterly basis, upgrades administrative tools and utilities; configures and add new services as necessary
• Completes daily backup (or as needed) to SAN operation environment, and various development, quality control, user testing environments. Ensures required file systems and system data are successfully replicated or backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
• Design and test server operating systems’ security, hot patches and upgrades on a quarterly basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Document changes to reflect current running environment
• Test new operating systems version, design and document upgrade plan, including but not limited to timeline, priority, migration and testing. Document changes to reflect current running environment.
• Analyze computer systems performance, included but not limited to server hardware, desktops, laptops, IT mobile devices upgrades, and virtual machines resource optimization as required. Configure CPU, memory, and disk partitions as required. Document changes to reflect current running environment
• Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, SAN systems, other systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
• Installs new or rebuilds existing servers and configures hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Sets up, configures, manages and maintains Domain accounts, systems/servers, desktop computers, printers including security policy/access management and control
• Provides Tier 2/3 support for end-user issues (desktop support)
• Keeps inventory of systems equipment, operating system levels, and accurate inventory of all shipped and received hardware and software
• Maintains record of security certificates, software licenses, maintenance agreements and warranties
• Keeps up‑to‑date diagrams of infrastructure and connections at all sites
• Performs periodic performance and capacity planning and reporting
• Assists application development and application support personnel in resolving technical problems

• 5+ years’ experience providing infrastructure server, messaging, M365, Storage system administration services
• 5+ years’ experience working with DR/Continuity solutions such as EMC RPA, VMware SRM, Zert0
• Bachelor’s degree in Information Technology or related field is required
• Certifications in Microsoft Azure Fundamentals AZ-900 preferred

• Proficiency in Linux, certifications beneficial
• Proficiency Managing Containers on premises or Azure
• Proficiency in Microsoft Server 2012,…