Epic Analyst, MyChart

Epic Analyst, MyChart — University of Miami Health System (UHealth). This is a full-time role in the IT Department.

• Serve as a primary support contact for application end-users; identify issues and resolve them.
• Design, develop, implement, and maintain the Epic MyChart configuration and workflows.
• Support all phases of testing and document workflow design.
• Analyze information technology in clinical work processes and validate impacts to the workflow.
• Provide day-to-day application support, evaluate and resolve service tickets, implement requested changes, and retrieve data promptly.
• Collaborate with trainers on application changes and new features to develop documentation and training strategies.
• Assist with analyzing the impact of information technology in clinical work processes.
• Participate in on-call rotations and support; attend applicable committees; maintain regular communication with team and participate in weekly project team meetings.
• Review project status and issues with leadership; become knowledgeable about UHealth policies, procedures, and business operations; adhere to University and unit-level policies and safeguard university assets.

• Bachelor’s degree in a relevant field
• Epic MyChart Certification
• Minimum 3 years of relevant experience
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Ability to recognize, analyze, and solve a variety of problems
• Ability to lead, motivate, develop, and train others
• Proficiency in computer software (e.g., Microsoft Office)
• Commitment to the University’s core values
• Any appropriate combination of relevant education, experience and/or certifications may be considered

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination under Federal law. Additional information is available.

• Job Status:
  Full time
• Employee Type:
  Staff
• Pay Grade: H13
• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industries:
  Higher Education