Account Lead, Marketplace

Overview

Join to apply for the Account Lead, Marketplace role at Darkroom
. Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 with a universal AI commerce layer called Matter. Our model blends senior human resources with an agentic technology stack to enhance output, efficiency, and revenue generation for our clients.

Darkroom has driven billions in trackable revenue across e-commerce marketplaces, DTC, and social commerce programs. We accelerate results by developing high-impact digital strategies that unlock revenue growth, transform marketing operations, and prioritize profitability. Our founders have been recognized by Forbes 30 Under 30 for Marketing & Advertising.

Darkroom’s Account Lead will be responsible for developing and executing go-to-market strategies for brand clients and implementing core strategies to drive growth. This role requires excellent communication skills, full professional fluency in English, and the ability to convey technical insights to clients to inform decision-making. You will work cross-functionally with our growth and strategy teams. This is a fully remote role supporting a team in the EST time zone.

• Define and execute the overarching brand strategy, including channel selection, product positioning, channel mix, pricing approach, and go-to-market planning.
• Collaborate with the Director of Marketplaces to ensure catalog accuracy and product/pricing consistency across Amazon, maintaining high data quality and compliance.
• Build and maintain strong client relationships through regular, strategic communication; manage and deliver against the client agenda with clarity and accountability.
• Lead sales forecasting, inventory planning, and replenishment processes to meet revenue and operational targets.
• Partner with the Advertising Manager to set and track ACOS/TACOS targets, ensuring advertising efficiency aligns with broader business objectives.
• Present data-driven insights and performance updates in verbal and written formats, ensuring transparency and alignment with client goals.

• Minimum 3–4 years of experience in a brand management role with Amazon Seller Central and Vendor Central channels and other e-commerce marketplaces.
• 1–2 years of client-facing experience, including communicating complex performance data and strategy recommendations to senior stakeholders.
• Experience with digital assets, A+/EBC content, SEO, Copywriting, and Parent/Child Variations.
• Experience with Amazon required;  is a plus.
• Strong understanding of eCommerce metrics and data-driven decision making.
• Experience building processes and reporting that scale brand impact.
• Exceptional English communication and interpersonal skills.
• Ability to interpret technical data and translate findings into actionable insights for internal teams and clients.
• Entrepreneurial, self-starter mindset with a drive to grow clients' business and deliver positive results.

Darkroom is not a typical agency. We seek A players who want to build something great. We move fast, think deeply, and expect every team member to bring insight and rigor. We uphold a high bar for performance, creativity, and ownership, while supporting each other. No egos, no red tape—just world-class talent building something remarkable. We value autonomy with accountability, truth over comfort, and outcomes over optics.

If you want to build and win alongside some of the smartest people in the business, you’ll thrive here.

• Location flexibility:
  Remote-first culture with hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona.
• Health & Wellness:
  Company-sponsored medical, dental, and vision benefits.
• Endless opportunities for growth: interdisciplinary collaboration across services to grow your skills beyond your niche.
• Parental Leave: flexible parental leave benefits to support new parents.