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HelpDesk/Support Technical Support

Partner Support Specialist: SaaS Onboarding & Help Desk

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Taxfyle
Full Time position
Listed on 2025-12-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading tax support company in Miami is seeking a Partner Support Specialist to serve as the first line of support for tax professionals and end clients. This role involves addressing onboarding questions, managing help desk tickets, and ensuring smooth job flow in a fast-paced environment. Candidates should have a bachelor's degree, strong communication skills, and experience in customer support.

Benefits include health insurance, PTO, and the option for hybrid work arrangements.
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