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Technical Support CRM System

Legal SaaS Customer Success Manager | Hybrid NYC​/Miami

Job in Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Jigsaw
Full Time position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    Technical Support, CRM System
  • Customer Service/HelpDesk
    Technical Support, CRM System
Salary/Wage Range or Industry Benchmark: 70000 - 96000 USD Yearly USD 70000.00 96000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company in Miami is seeking a Customer Success Manager to drive adoption of their legal technology solutions for law firms. You will manage a portfolio of accounts while collaborating closely with various teams to ensure customer satisfaction. The ideal candidate should possess 1-3 years in Customer Success or Account Management and demonstrate strong negotiation, communication skills, and familiarity with CRM tools.

The position offers a salary of $70K - $96K and potential equity and benefits.
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