Digital Product Manager AI Solutions

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The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Digital Product Manager AI Solutions.

The Digital Product Manager AI Solutions oversees the design and engineers the delivery of innovative products in the patient and employee digital experience landscape. Moreover, the incumbent manages the entire product life cycle from planning to execution in support of organizational strategy and objectives. Researches and analyzes market conditions and identifies key consumer trends and opportunities for product innovation/enhancements.

• Manages the iterative lifecycle of the product from conception to maintenance, including concept, scope, specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment, and maintenance.

• Acts as the champion of the product internally and externally, pushing for rapid adoption by defining clear goals and KPIs around customer value, and drives strategies to achieve them.

• Behaves as the voice of the user inside product development teams. Actively engages in user research, understands user goals and pain points and communicates your in-depth customer knowledge.

• Analyzes quantitative data to determine which plans are most successful and identifies new product opportunities and works closely with other Product Managers, Vendors, User Experience, Design and Development to define the Product Vision, Roadmap and Release Plans.

• Defines and prioritizes the product backlog translating high-level requirements into user stories and performs acceptance testing on a rolling basis throughout each product increment.

• Collaborates with Marketing, Communications, Operations, and other partners as needed to define and execute on go-to-market activities, ensures user adoption, and identifies and measures user utility.

• Creates product specifications as needed: wireframes with support from UX team, process workflows, state transition diagrams, copy decks, acceptance test plans, user stories and acceptance criteria, personas, and any other agile artifacts that will serve as a communication bridge between customers and the development team.

• Functions as the Product Manager for a cross‑functional development team, managing the entire feature and product life cycle from planning through development and launch.

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

• Ensures employees are trained on controls within the function and on University policy and procedures.

• Adheres to University and unit‑level policies and procedures and safeguards University assets.

The Digital Product Manager AI Solutions, as a Product Manager for AI/ML Solutions, you will drive the development and adoption of data‑driven products that enhance patient care, accelerate research, and improve operational efficiency. You will bridge the gap between clinical needs, technical feasibility, and business value, ensuring our AI products are not only innovative but also clinically impactful and compliant.

• AI Product Strategy & Intake: Lead the intake and prioritization of AI/ML product requests from a diverse range of stakeholders, including clinicians, researchers, and administrators. Translate complex clinical or operational challenges into clear, data‑driven product requirements.

• Clinical & Research Integration: Act as the primary liaison between the product team and end‑users within the academic healthcare system. Deeply understand clinical and research workflows to ensure AI solutions are seamlessly and ethically integrated without disrupting patient care or existing processes.

• Collaboration with Technical Teams: Work directly with data scientists, ML engineers, and data infrastructure teams…