Sage ERP; MAS​/MAS Support Analyst

Sage 100 ERP (MAS 90 / MAS 200) Support Analyst

• Full-time

Business Computer Associates (BCA) is currently seeking a Sage 100 Support Analyst (Help Desk) to expedite support for our clients.

The ideal candidate should have hands‑on experience using Sage 100 ERP (MAS 90/200) Accounting and Distribution modules.

• Problem solver with strong communication and people skills.
• Excellent oral, written, and interpersonal communicator (English/Spanish a plus).
• Detail‑oriented candidate, proficient at resolving customer issues in a professional manner.
• Multi‑tasker who handles multiple activities and operates well in difficult situations.
• Team player with excellent follow‑up and communication skills.
• Analytical skills to isolate specific problematic component(s).
• Provide testing and documentation for our custom solutions.
• Make decisions at strategic and tactical levels.
• Provide ongoing support services to existing clients.
• Experience with Sage 100 ERP software (very beneficial).
• Experience with implementation and support of ERP systems in a distribution, professional services, or manufacturing environment (desirable).
• Technical skills: in-depth understanding of financial application software in PC operating systems.
• Knowledge of other financial applications such as Quick Books, Sage 50 (Peachtree), Microsoft Dynamics (beneficial but not necessary).
• Knowledge of Crystal Reports, Sage Intelligence, or other report writing tools (considered a plus).
• Background in Accounting, Computer Science, or other business‑related field; equivalent experience acceptable.
• Technical proficiency in software troubleshooting and support a plus.

PLEASE SEND YOUR SALARY REQUIREMENTS AND RESUME. THANK YOU. BCA IS AN EQUAL OPPORTUNITY EMPLOYER. WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.