Talent Acquisition Operations Specialist

ICBD Talent Acquisition Operations Specialist

ICBD is a single‑family office focused on private investment and business development, supporting high‑growth companies in healthcare, technology, and services.

We are building a market‑leading Talent Acquisition team. The Talent Acquisition Operations Specialist will own the maturity and efficiency of the entire TA function across ICBD and its operating companies.

Reporting to the EVP of Talent Acquisition, this role drives operational excellence through data & analytics, continuous process improvement, and internal advisory. It also maximizes the ROI of the current technology stack and develops business cases for future TA technology.

• Design, optimize and manage end‑to‑end TA processes for efficiency, compliance, and scalability.
• Use data & analytics to diagnose bottlenecks, measure effectiveness and identify friction drivers for candidates and hiring managers.
• Own the creation of scorecards, dashboards and reporting; communicate business updates to stakeholders.
• Act as consultant to TA leadership and the TA team on process adherence and technology utilization (ATS, CRM, interviewing platforms, etc.).
• Develop and deliver consultative training programs and workshops that translate data insights and system capabilities into actionable recruiting strategies.
• Lead change management initiatives to ensure adoption of new processes and tools.
• Proactively manage the governance framework and ensure compliance with internal controls and legal requirements.
• Lead vendor management for operational partners, improving SLAs/KPIs and integrating third‑party tools.
• Drive technology strategy: evaluate emerging TA technologies, build data‑backed business cases and maximize ROI of the existing TA ecosystem.

• Provide timely, accurate performance scorecards, dashboards and reporting to monitor organizational health.
• Communicate progress toward strategic goals and ROI of technology investments.

• Strategic operations leadership in a fast‑growth environment.
• Expertise in TA systems (ATS/CRM) and emerging technologies.
• Exceptional consulting and influence; ability to present data‑backed arguments to executives.
• Strong data & analytics acumen; ability to translate data into insights and business cases.
• Process optimization and continuous improvement methodology.
• Excellent stakeholder management across IT, Finance, HR and business leaders.

• 3+ years in Talent Acquisition Operations, HR technology, or TA consulting with measurable project and process improvements.
• Track record of designing executive‑ready reporting and data visualizations.
• Hands‑on experience with major ATS and CRM platforms (e.g., Workday Recruiting, Oracle HCM, Success Factors, Salesforce). Experience with implementation and optimization preferred.
• Ability to lead cross‑functional projects involving IT, HR, Finance and business stakeholders.
• Experience building and presenting data‑backed TA investment business cases to senior leadership.

• Bachelor’s degree required; MBA or equivalent preferred.

• 21 paid days off (15 PTO days + 6 holidays, increasing with tenure).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long‑term disability and life insurance.
• Generous 401(k) with up to 6% employer match.

ICBD participates in the U.S. Department of Homeland Security E‑Verify program.

Mid‑Senior level

Full‑time

Human Resources

IT Services and IT Consulting