Senior Specialist, Broadcast & Media Operations

This position is on–site in our Royal Caribbean Entertainment Studios North Miami

Journey with us!

Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group, Celebrity Cruises Entertainment team has an exciting career opportunity for a full Senior Specialist, Broadcast & Media Operations reporting to the Manager, Broadcast Media Operations.

Reporting to the Manager, Broadcast & Media Operations, the Senior Specialist, Broadcast & Media supports the daily coordination and technical management of Celebrity Cruises’ fleetwide broadcast and media operations. This position ensures consistent programming delivery, content quality, and system performance across all vessels while supporting the creation, organization, and archiving of media assets for both shipboard and shoreside initiatives.

The Senior Specialist works closely with shipboard Broadcast Managers, internal departments, and external vendors to maintain high standards in programming, production, and system reliability. This role combines operational expertise, production skills, and digital media management to strengthen the overall Broadcast & Media ecosystem and ensure continuity of brand storytelling across the fleet.

• Serve as the main shoreside contact for shipboard Broadcast Managers, assisting with troubleshooting, scheduling updates, and coordination of daily broadcast activities.
• Track fleetwide media systems, project timelines, and operational requests to ensure consistency and efficiency.
• Maintain accurate documentation of programming lineups, system configurations, and equipment inventories and support implementation of Standard Operating Procedures (SOPs) and policy updates.

• Serve as the Media Manager for Celebrity Cruises’ shoreside and fleetwide content archive systems.
• Maintain and organize all media assets within CMS platforms, MAM/DAM systems, and deep archive environments such as AWS Glacier and S3 buckets, ensuring long-term storage integrity and retrieval efficiency.
• Oversee metadata tagging, file versioning, and media organization workflows in partnership with IT and Digital Asset Management teams.
• Produce, shoot, and edit video content to support shoreside initiatives, internal communications, and brand campaigns as assigned.
• Manage file transfers, encoding, and delivery for internal stakeholders, ensuring optimal formats for broadcast and digital use.

• Support rollout and configuration of new broadcast and IPTV technologies, upgrades, and integrations.
• Track repair and maintenance activities across servers, receivers, and routing systems, coordinating vendor support as needed.
• Maintain system diagrams, technical documentation, and fleet broadcast schematics.
• Collaborate with IT, Engineering, and Newbuild teams on dry dock and newbuild projects.

• Assist with vendor coordination, quote requests, PO creation, and invoice tracking to ensure accuracy and timeliness.
• Maintain organized records of contracts, renewals, and programming licenses.
• Support budget reporting and financial tracking for programming, content, and repair & maintenance lines.

• Maintain dashboards and reports summarizing fleet programming, equipment performance, and media system status.
• Support data-driven evaluations of programming trends, vendor performance, and content utilization.
• Prepare presentations and status reports for leadership and partner teams.

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees willbe required to perform any other job-related duties assigned by their supervisor or management.

• Bachelor's degree in communications, Broadcasting, Media Production, or related field, or equivalent experience.
• 4–6 years of…