Technical Product Manager; cod: RN-VL

THIS IS AN ON-SITE POSITION IN DOWNTOWN MIAMI, FL. Description

We are looking for a Technical Product Manager (TPM) to own our internal Platform as a Product
. In this role, you will partner closely with engineering leadership and a dedicated platform engineering team to evolve the platform from a ticket-driven support model into a scalable, self-service product. You will define the platform vision, roadmap, and success metrics while driving measurable improvements in developer experience, delivery velocity, reliability, security, and cloud cost efficiency.

• Define and continuously refine the platform vision, strategy, and multi-quarter roadmap, including paved roads, golden paths, self-service capabilities, and internal developer platform features.
• Translate organizational and engineering priorities into clear outcomes, OKRs, and KPIs (e.g., lead time, MTTR, SLO attainment, change failure rate, cloud cost efficiency).
• Communicate platform strategy and roadmap across engineering, product, security, data, and infrastructure stakeholders.

• Manage intake and triage of platform requests, balancing strategic initiatives with operational needs.
• Prioritize work using impact, effort, risk reduction, cost savings, and developer adoption criteria.
• Partner with engineering leadership to drive execution, defining acceptance criteria, milestones, and sprint workflows.

• Productize platform capabilities into reusable components such as service templates, CI/CD pipelines, deployment workflows, environment provisioning, secrets management, and observability by default.
• Lead adoption of
  Internal Developer Portals and service catalogs.
• Define, measure, and iterate on golden paths to reduce onboarding time and accelerate time‑to‑production.

• Partner with reliability and security teams to define SLOs, error budgets, incident processes, and change management controls.
• Ensure platform upgrades (e.g., Kubernetes, runtimes, libraries) are delivered with minimal disruption.
• Embed security-by-default principles, including least‑privilege IAM, SBOMs, image signing, and supply‑chain controls.

• Own cloud cost KPIs and unit-cost metrics.
• Drive cost optimization strategies such as rightsizing, autoscaling, lifecycle policies, and governance of storage and data transfer.
• Provide transparent cost reporting and forecasting for leadership and stakeholders.

• Facilitate regular forums to align priorities, communicate trade‑offs, and manage expectations.
• Conduct user research with internal teams, run pilots, gather feedback, and iterate rapidly.
• Maintain clear documentation, release notes, and enablement materials to support adoption.

• 5–8+ years of experience in technical or platform product management
  , or similar roles supporting engineering teams.
• Strong understanding of cloud infrastructure
  , Kubernetes-based platforms, networking, IAM, CI/CD, observability, and modern application architectures.
• Proven experience building
  self-service platform capabilities
  , internal developer portals, or service catalogs.
• Demonstrated
  Fin Ops awareness
  , including unit economics, cost visibility, and optimization strategies.
• Strong product management skills, including discovery, prioritization frameworks, OKRs, KPI design, phased rollouts, and deprecation strategies.
• Excellent communication and cross‑functional leadership skills.

• Background as a
  software engineer or SRE
  , with the ability to understand code and infrastructure-as-code (Terraform, Git Ops, Helm).
• Familiarity with modern
  Dev Ops, platform engineering, and observability tooling
  .
• Experience designing highly available, multi-region systems and zero‑downtime upgrade strategies.
• Exposure to compliance or governance requirements in regulated or high‑traffic environments.

At Nybble Group
, we are dedicated to transforming businesses with the power of technology. For over 20 years, we have helped clients optimize operations and increase productivity through process automation, smart document processing, and advanced data analytics. We foster a collaborative and innovative culture where every team member can thrive.