Information Technology Field Technician
Job in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2025-12-25
Listing for:
International Erosion Control Association
Full Time
position Listed on 2025-12-25
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Our client, a respected Managed Services Provider, is looking for a Field Service Engineer to join their team in a hybrid role. This position is perfect for a technical professional who enjoys working directly with clients, solving IT and networking challenges, and balancing onsite support with remote service desk responsibilities.
You’ll be a key part of their team, supporting multiple client sites in Florida and providing 1st class technical support that keeps businesses running smoothly.
What You’ll Do- Onsite & Field Support:
Travel to client locations (primarily Pompano Beach and Miami) to deliver hands‑on technical support, install devices, run network cables, set up access points, and troubleshoot hardware and networking issues. - Remote Service Desk:
Handle ticket management, provide Level 1‑2 support for Microsoft 365, Windows, printers, network connectivity, and other IT issues. - Knowledgebase & Documentation:
Maintain accurate client records and contribute to the company knowledge base. - Hardware & Software Provisioning:
Install and configure computer hardware, software, and peripherals, and maintain inventory records. - Professional Growth:
Collaborate with engineering and service desk teams to expand your skills and complete certifications as needed.
- Associate or Bachelor’s degree in progress
- Minimum 3 years IT service desk experience
- Minimum 3 years customer service experience (phone/email)
- Minimum 1 year Managed Service Provider experience
- Experience with ticketing systems (e.g., Autotask)
- Proficiency with Microsoft 365 Admin, Windows 10/11, Microsoft Office Suite, and Microsoft Teams
- General knowledge of network devices (switches, firewalls, etc.)
- Strong communication skills and a customer‑first approach
- Valid U.S. driver’s license with clean record; ability to travel within Florida, including overnight trips
- Work in a hybrid role balancing onsite client interaction and remote support
- Gain experience across multiple technologies and IT environments
- Join a company that values professional growth, certifications, and technical skill development
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×