Manager, Digital Trust & Safety

Responsibilities

• Provide strategic support in establishing thresholds for escalation based on review of trending data and proposing remediation plans that are customized to various integrity risk areas
• Oversee the management of digital safety projects, ensuring they are delivered on time, within budget, and meet client expectations, while implementing effective risk management throughout the project lifecycle
• Lead and mentor a team of cybersecurity professionals, fostering a collaborative and innovative environment; promote professional development by training team members in the latest digital safety technologies and methodologies
• Stay updated on emerging digital threats and best practices, sharing valuable insights with clients and the KPMG team; contribute to thought leadership by engaging in industry forums and producing relevant content
• Collaborate with KPMG's other solutions, such as audit, tax, and advisory, to integrate services into broader solutions; work with global teams to leverage KPMG's international expertise in cybersecurity and digital safety
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

• Minimum five years of recent experience in trust and safety, compliance, risk management, emerging technologies, or a related field within a digital environment; minimum five years of recent leadership experience managing large teams in digital safety
• Bachelor's degree from an accredited college or university in business, computer science, law, international affairs, or a related field
• Experience handling critical and sensitive incidents involving online abuse, security threats, and content moderation
• Ability to decompose risk and compliance monitoring, ensure integrity in meeting regulatory requirements, and understand jurisdictional nuances; awareness of trust and safety / transparency reporting metrics, including prevalence, content actioned, and user reports; able to synthesize trends across compliance data and external signals
• Deep understanding of digital platforms, online community dynamics, and risks associated with emerging technologies and user-generated content; crisp writing and data visualization for executive reporting
• Expertise in global regulatory frameworks, privacy laws, and compliance requirements related to digital trust and safety
• Ability to travel as required
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor U.S. work visa status for this opportunity

KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other protected category.