Mid Level Trade Support

Source Pro Search is conducting a search for a dedicated Mid Level Trade Support person to join a Trading Operations team.

This position requires on-site presence 5 days a week to ensure smooth daily operations, provide technical and trade execution support, and facilitate problem resolution for traders.

• Real-Time Support:
  Provide hands‑on support to traders on the trade floor to ensure the uninterrupted execution of trades across equity and options markets.
• Trade Monitoring:
  Monitor trade systems, alerts, and logs to detect and resolve any anomalies, errors, or failures in real time.
• Troubleshooting:
  Quickly identify, troubleshoot, and elevate technical issues related to trade systems and infrastructure.
• Communication:
  Act as a liaison between traders and the IT and engineering teams to communicate issues and updates promptly.
• Compliance & Reporting:
  Ensure trades comply with regulations and internal policies. Assist with end‑of‑day reporting and reconciliation.
• Technical Knowledge:
  Maintain a strong understanding of trading software, systems, and market data tools.
• Escalation:
  Escalate complex issues to senior teams and ensure resolution is communicated effectively to all stakeholders.

• Education:
  
  Bachelor’s degree in Finance, Economics, Information Technology, or related field.
• Experience:
  
  3-5 years in a trade support, operations, or technical support role within a financial institution, trading desk, or exchange.
• Technical
  
  Skills:
  
  Proficient with trading platforms, FIX protocols, market data tools, and advanced troubleshooting techniques.
• Market Knowledge:
  Strong understanding of equity and options markets, regulatory environments, and trading operations.
• Communication & Leadership:
  Proven experience in liaising with traders, IT teams, and senior management to resolve complex issues efficiently.
• Attention to Detail:
  Accuracy and a focus on detail are essential to avoid trade errors.
• Team‑Oriented:
  Must be able to collaborate closely with traders, IT teams, and other support personnel.
• Proactive:
  Ability to anticipate problems before they arise and act quickly to resolve them.
• Adaptability:
  Ability to thrive in a high‑pressure, dynamic trading environment where priorities can shift rapidly.