Manager, Digital Products, Coconut Grove, Miami, FL

Manager, Digital Products, Coconut Grove, Miami, FL

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It Starts Here

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology‑driven organization. Our people are at the heart of this journey and together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Country:
United States of America

The Manager, Digital Products aids in the execution of digital banking programs and utilizes a user‑centric mindset and is key contributor in driving optimal digital banking experiences. The incumbent leads the execution activities of cross‑functional teams involving various business partners in the development and deployment of new products, product enhancements, and process improvements.

• Responsible for the strategic development and execution of the digital banking projects/programs.
• Drives digital products towards a meaningful balance between user needs, business objectives and technical feasibility.
• Provides direction on the development, testing, and refinement of UX prototypes in an agile environment.
• Refines requirements and makes them visible in the backlog.
• Keeps the backlog prioritized according to importance and clearly communicates the requirements to the team and works with individual team members as needed to explain requirements.
• Facilitates solutions across the organization; working with legal, risk, operations, UX and technology teams to prioritize, deliver solutions that align with the corporate strategy.
• Performs User Acceptance Testing.
• Ensures what is delivered meets the original goals and KPIs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience:
  Technology‑related field.
  
  - Required.
• 5+ Years Project Execution experience.
  
  - Required.
• 5+ Years Experience working within a cross‑functional team using Agile/Scrum.
  
  - Required.
• Excellent relationship building skills.
• Excellent communication skills.
• Strong prioritization skills and ability to quickly re‑prioritize in a dynamic environment.
• Organized, controlled, engaged, polished meeting management.
• Ability to be decisive.
• Proficient Microsoft Office software applications Word, Excel, PowerPoint.
• Experience with Agile tactics and tools.

• No Certifications listed for this job.

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non‑exempt), the annual range is based on a 40‑hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Minimum Base Pay Range: $ USD

Maximum Base Pay Range: $ USD

We Value Your Impact:
Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well‑being, now and into the future. Santander Benefits - 2025 Santander OnGoing/NH eGuide ()

Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement:
At Santander, we value and respect differences in our…