Technical Operations Engineer, WebCore Platforms

Location

Canada, Chile, Peru, Mexico , Costa Rica, Portugal, Spain

Full time

Remote

Engineering

Quicknode is a cloud‑based infrastructure company that powers the blockchain ecosystem.

Our mission is to be the indispensable utility that empowers companies and innovators globally to build next‑generation, Web3 enabled businesses & applications using blockchain technology. Quicknode is backed by some of the world's best investors including Tiger Global, Y Combinator, Soft Bank, and the Seven Seven Six Fund. The Quicknode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.

We are a global remote company with an HQ in Miami, Florida.

Make mainnet boring. We launch chains, keep them fast, and fix the stuff that shouldn’t break. You’ll run K8s at scale, ship IaC, lead incidents, and write the tooling that keeps production sane. If you can occasionally patch a client or upstream a small fix, even better.

• Linux + Kubernetes:
  **** you debug real production—networking, storage, rollouts, perf.

• IaC (Terraform/Helm/Ansible): you ship repeatable infra, not snowflakes.

• Go or Python (plus Bash):
  **** you automate noise away and build small, sharp tools.

• Blockchain operations: JSON‑RPC internals; running/tuning RPC/validator nodes; log analysis.

• Observability: SLOs/error budgets, Prometheus/Grafana instrumentation that people use.

• Networking: strong fundamentals (DNS/TLS/LB); you can reason about anycast/BGP when needed.

• Automate everything: modules, golden images, CI/CD, zero‑touch deploys across regions.

• Run K8s at scale: safe rollouts, HPA/VS/ingress tuning, capacity & cost plans that hold up.

• Own incidents: lead SEV0–2, publish RCAs, and ship the change that prevents a replay.

• Build signal, not noise: SLOs/error budgets, useful dashboards, alerts that only page when users hurt.

• Code where it counts: write/extend tools (snapshots, replay/load, state sync checks); occasionally patch client bugs that bite production and upstream when it’s worth it.

• Impact: your work lights up production; chain launches, reliability wins, performance gains.

• Pace >
  Ceremony: tight reviews, practical standards, minimal meetings, async‑first.

• Growth: own big surfaces; learn protocol internals while leveling up distributed systems chops.

• Remote‑first: follow‑the‑sun coverage; humane on‑call.

• Compensation & benefits: region‑aligned, bonus‑eligible and shared early; no bait‑and‑switch.

• Clear production ownership: blast radius understood, rollback plan ready.

• SLO thinking with before/after on alert noise, latency, or MTTR.

• Real RPC/validator ops experience (beyond a laptop demo).

• Tooling/code that made ops better (Go/Python, IaC modules, or a small upstream fix).

• You explain complex failures simply, and leave systems simpler.

• Production experience with one or more of EVM (Geth/Erigon/Nethermind/Besu), Cosmos SDK/Comet
  
  BFT, Solana (Agave/QUIC), or Substrate.

• Multi‑cloud experience plus capacity & cost modeling that survived contact with reality.

Steps may vary slightly by region/seniority; we keep it lean.

International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels.

The Quicknode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees. To design and deliver total reward offerings that are employee‑centric. To offer a competitive benefit package in all locations where we operate. To prioritize attracting and…