Sr. Analyst, Development
Listed on 2025-12-30
-
IT/Tech
Digital Marketing, Product Designer
JOB DESCRIPTION
JOB TITLE
Sr. Analyst, Experience Development (Product Owner)
JOB CODE
BRAND
Celebrity Cruises
COUNTRY
U.S.
SCOPE
Product Development
JOB LOCATION
Miami
DEPARTMENT
Marketing
SALES INCENTIVE
No
GRADE
REPORTS TO
Lead or Manager, Experience Development
DIRECT REPORTS
DATE
January 15, 2025
SUMMARY &KEY RESPONSIBILITIES
The Sr. Analyst, Experience Development supports the execution of guest experience initiatives, shaping the future of Celebrity Cruises by transforming product vision into high-quality, guest-centric journeys. The Sr. Analyst partners with cross-functional teams to define and deliver innovative concepts across ships and/or destinations — ensuring every sensory touchpoint is seamless, intuitive, and aligned with the brand’s promise.
Based in Miami, FL, reporting to the Lead or Manager of Experience Development, the Sr. Analyst plays a critical role in supporting the day-to-day development, execution, and delivery of new concepts, experiences, activities, programs, and excursions for Celebrity Cruises. They help create a seamless, thoughtful, and intuitive guest journey, while supporting cross-functional work streams to execute every sensory touchpoint flawlessly — considering everything a guest needs, sees, tastes, hears, smells, and touches.
The Sr. Analyst must champion the guest experience in all they do, ensuring that products are operationally, technically, and financially feasible. They will craft detailed presentations and develop compelling cases to influence critical decisions, align stakeholders, and foster collaboration with partners.
The ideal candidate combines creative thinking with critical analysis and problem-solving skills, demonstrating strong leadership and relationship management abilities. They are comfortable navigating complex topics, even those in which they may have limited prior experience and thrive in an iterative environment where flexibility and resilience are essential to success.
ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS- Core Responsibility: Assist in turning approved concept strategies and business cases and own them through launch — breaking them into detailed, actionable plans and driving cross-functional execution to achieve the north star vision as fully as possible.
- Product Definition: Support the creation of guest experience briefs and playbooks—detailed presentations that outline the guest journey and key components—ensuring clarity and alignment across teams. Creative thinking, strong storytelling, attention to detail and a data-driven approach are essential the successful delivery of this work.
- Product Definition: Serve as a point of contact to update leadership and partners on project status, clarifying requirements and ensuring everyone is aligned on the vision and progress.
- Product Definition: Partner with our cross-function teams to define the requirements needed to deliver the ambition and ensure every need to support the experience is being accounted for throughout the development execution.
- Product Definition: Work with our partners to assess the operational, technical and financial feasibility of the product, identify solutions to address any feasibility challenges, and drive the forums and material creation to gain alignment on the way forward – balancing experience, operations and business needs.
- Product Definition: Identify opportunities throughout the development process to further the products being created.
- Product Definition: Lead the documentation, review and approvals of briefs and any support material throughout the development process.
- Product Delivery: Understands and delivers to the project management framework such as communicating changes and updates or priority shifts to cross-functional teams while keeping their direct management up to speed on progress with regular pro‑active check points.
- Product Delivery: Work closely with operations and design teams on run‑of‑show events to showcase programming and ensure the guest experience will be delivered in line with the product vision.
- Product Delivery: Collaborate with Marketing, Public Relations, and Revenue Management to ensure the latest information is accurately depicted in the…
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