Senior Director of Program Delivery

Job Description

Transforming The Way Construction Owners Use Technology & Data

Avicado is seeking a high-impact Senior Director of Program Delivery Support (PDS) to lead, grow, and elevate our Program Delivery Services team. This role is mission-critical to our continued success delivering best-in-class staff augmentation and consulting services to clients executing complex, high-stakes data center projects.

If you are a seasoned leader with deep data center and consulting experience, and you know how to build repeatable delivery models, drive operational excellence, and win trust with Fortune 500 clients, we want to talk to you.

• You are a high performer, self-starter, and love to learn.
• You take ownership of projects and drive impact.
• You connect and grow both inside and outside the organization.
• You like to have fun and be your authentic self.

• Lead, mentor, and scale a team of high-performing Program Delivery Services (PDS) professionals.
• Develop and maintain clear, repeatable delivery playbooks to ensure consistency and quality.
• Establish and monitor internal standards that foster client satisfaction and delivery confidence.
• Partner directly with clients to assess program needs, scope services, and deploy top-tier staff rapidly and effectively.
• Act as a trusted advisor and thought partner for key client stakeholders.
• Ensure engagement health through metrics, feedback loops, and ongoing relationship management.
• Work cross-functionally with Operations, Consulting, and Business Development teams to align client delivery with Avicado's service model.
• Identify and pursue new business opportunities within existing accounts and aligned industries to fuel strategic growth.
• Contribute to proposals and RFPs, support pitch meetings, and help close deals.

• 10+ years of experience in data center environments, with expertise in large-scale construction, infrastructure, or technology programs.
• Strong background in consulting and professional services delivery.
• Proven ability to stand up new service lines or delivery functions from scratch.
• Track record of driving repeatable engagements and earning long-term client trust.
• Experience managing teams responsible for staff augmentation and contingent workforce solutions.
• Excellent communicator and relationship builder—comfortable at the executive level.
• Business-minded: able to align delivery with revenue growth, resource forecasting, and margin targets.

• Exposure to PMO leadership or technology-driven delivery models.
• Familiarity with Microsoft Project, Primavera P6, Procore, or related tools.
• Experience serving clients in mission-critical environments.
• Experience in the Construction industry as it relates to business processes or project management.
• Experience in the Technology industry as it relates to software implementations and administration.
• Experience in the Customer Service industry as it relates to software support.
• Experience with construction project management systems (i.e., Primavera Unifier, Microsoft Project, e-Builder, Procore, Newforma, etc.).

• Responsive;
  Avicado takes great pride in reacting quickly and positively to our clients and teammates, both internal and external.
• Innovative; a desire to drive innovation through new and unique solutions while embracing creative ideas.
• Entrepreneurial; the drive to take initiative, deliver results, and create value for our clients.
• Empowered; bring solutions instead of problems.
• Performance Driven & Accountable; sets goals and challenges our high-performance culture.
• Even-tempered; handles pressure and thrives in a fast-paced environment.
• Coachable; recognizes strengths & weakness and open to guidance.

• Competitive compensation
• Health insurance
• 401k with employer match
• Flexible PTO
• Remote work
• Philanthropic Matching Gift Program and more…

Avicado Construction Technology Services, LLP was established in 2015 with a focus on utilizing the latest cloud-based tools and applications to enhance our clients' experience. As a technology consultancy, we empower construction owners to make the most of their…