Team Lead, Publisher Success Management; AdTech

Job Description

MGID is a fast-growing player in digital advertising delivering high-performance native display and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performance while ensuring a seamless brand-safe user experience.

We are seeking an experienced results-driven

Team Lead to oversee client relationships and drive business growth in the digital media across the USA. The ideal candidate will bring a strong background in managing high-value partnerships delivering exceptional client experiences and leading teams toward achieving performance excellence.

• Lead mentor and support Success Managers across the US & LATAM regions
• Oversee onboarding optimization retention and growth of strategic publishers
• Develop and implement regional success strategies aligned with global goals
• Monitor daily / weekly / monthly performance including revenue margin and churn
• Drive upsell opportunities and adoption of new formats and features
• Coordinate with Product Yield Support Acquisition BI Creative & Compliance
• Troubleshot complex technical issues escalated from regional teams
• Lead reporting analysis and preparation of strategic recommendations
• Review regional retention schemes and propose improvements
• Contribute to regional budgeting and forecasting
• Maintain high operational standards ensuring consistency across markets

• Minimum 3 years of experience in AdTech / Mar Tech or digital advertising
• Minimum 2 years of experience managing a team (preferably 3-5 people)
• Strong understanding of global digital advertising market trends and publisher monetization models
• Experience working with large publishers in the US and / or LATAM
• Proven ability to analyze performance identify trends and build actionable strategies
• Excellent communication negotiation and stakeholder management skills
• Ability to manage complex operational workflows and troubleshoot technical issues
• Strong analytical mindset with experience in cross-functional collaboration
• Bachelors or Masters degree in Marketing Business Communications or related field
• Ability to work in fast-paced cross-cultural environments

• Experience managing Success or Account Management teams in the US or LATAM
• Existing network or warm contacts within regional media groups
• Understanding of product development and feature evaluation

• Fluent English
• Fluent Spanish